A very disrespectful company with a provider
They just don’t care about you and your work. But when it comes to the customer or even charging 30€ will be instantly solved.
Dissapearing payment is also something very common so beware with that if you are planning to start working for them.
And yeah basically your customer can just ghost you and they will never be charged and if it is the other way around we’ll just prepare to spend your 3h of work somewhere else with the amazing fee that they will charge you without a blink.
Respect your providers, otherwise there will be no one to charge the absurd fee taxes on each booked appointment.
Cheers.
Response from developer
Dear n0000s, we're really sorry to read your feedback. We're always doing everything in our power to be sure that the customers are charged for the services you provide and we would never consider providers less important than customers. The platform is a tool to create the right match between provider and customer, so we are doing our best to make this happen. Helpling Team