Leave a Review CEFCU Mobile Banking
Mark N.
Lacks quick one click features found in the basic of apps today. While impressive content, it lacks string interest development. For example, I check my used car balance regularly and never once did I get notified that rates are up or down, offers of referral gifts (my daughter was declined a used car loan over your lack breath of working with internet car business Slide, so she was told - so I paid off my loan in a month and am moving on), or and insurance options or affiliations. Privacy guidelines must be maintained, but Marcus, Ally and Capital One is eating up your hard earned saver and borrowers with interest. Before you dismiss this as soar grapes -I love you guys and you have been fantastic in so many ways (note I am on the Board of Family Community Church in SJ and a large church borrower). We have great history so please invest in online presence and those innovations others are talking about for the 25 to 50 year old group. God BlessShow lessParOnly
Developer Response
Hi Mark, we are very sorry you are not enjoying our app. To check for rates, please visit our website at www.cefcu.com. We have rate sheets that we update very regularly when rates change. Or if you are able to visit a branch, we have physical rate sheets as well. If you have specific feedback on how we can improve the app itself, please let us know at 1.800.633.7077. Thanks.Fraud alert
Setting fraud alert at high levels without advising the customer is an embarrassing practice. My credit card is constantly blocked for what is called suspicious activity when I am out and about in my community I am constantly calling fraud department to advise them of attempts I make to purchase items. I have been with Cefcu for almost a decade I would give you 5 star but unable to due to your suspicious fraud policy that is flawed. At least when it comes to me.Show lessNo fraud here
Developer Response
Thank you for the feedback. We are sorry you have had issues with the CEFCU Mobile Banking App. Please call us at 800.633.7077 so we can troubleshoot these issues with you.Amazing
This app, CEFCU interface is simply put amazing. I’m able to pay my loans car payment as well as put money into and out of joint account and personal account. It is just a delight I don’t always have time to go to the bank to take money from my savings to my checking‘s. I work a lot, and I am just happy that this app gives me the ability to make those same in bank changes from the privacy of my own phone thank you, CEFCUShow lessBalhmontScale
Developer Response
Thank you for reviewing the CEFCU Mobile Banking App!