Never has it been so hard to pay my truck loan
Every month I dread paying my truck payment. Not because I don’t have the funds but because the process is so drawn out. I have tired to set up a profile multiple times with my name and DOB and every time it says it can’t find my info so then I have to go through the express pay. That takes forever because it has to connect to my bank, put in bank password, security questions then I’m finally able to pay my loan. I have reached out to customer service and they were not helpful in taking me through the steps to get my profile set up so for now I will just keep going through express pay.
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