Free
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RISE
Remote Support
⭐️5 / 5
Rating
🙌1
Ratings
📼5 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of RISE
1.11.3
July 29, 2021
Improved stability.
1.11.2
July 29, 2021
Improved stability.
1.11.0
June 15, 2021
Improved stability.
1.6.0
April 29, 2020
Adds compatibility with iPhone SE 2020
1.4.2
December 2, 2019
Bugfixes for iOS 13:
- missing push notifications
- black video in conference
More1.0.0
June 3, 2019
Improved stability and bug fixes.
0.54.0
February 27, 2019
The latest version of rise contains
- various stability and performance improvements
- minor fixes
More0.49.1
December 3, 2018
Stabilitätsverbesserungen.
0.48.4
November 20, 2018
Stabilitätsverbesserungen
0.48.1
November 14, 2018
Stabilitätsverbesserungen
Price History of RISE
Description of RISE
About this app
Service in mechanical and plant engineering is a decisive factor for differentiation from the competition. Remote support is an essential process in which great potential remains untapped. RISE helps you to optimize this process from day one and reduce your service costs, increase your sales potential, utilize the generated knowledge and enable detailed analyses of your service assignments.
Lengthy telephone calls, numerous e-mails, messages on various private messengers - with RISE you can map your complete support process on one platform. Structured in cases, secure and traceable for all parties involved, RISE is immediately operational on all end devices, such as PC, Tablet, Smartphone or Smartglasses.
It combines the unstructured communication channels used today on a single platform and enables effective remote support for service staff. RISE thus ensures transparency, documentation and experience transfer within service cases and also serves as a knowledge database. The generated case data are also the basis for future, data-based offers.
With RISE, you start into the digital future of your service.
The most important functions at a glance
Structured work in cases
The joint work of employees and customers is structured in cases
Flexible extension of participants
Employees and customers can easily be added to cases at any time
Transparent cases
The chronological message history allows all participants to fully understand the case
Sharing screen contents
Share your entire screen or individual application windows to deliver external content
Targeted data exchange
Each participant can contribute and collaborate on photos, videos, recordings and documents
Interactive video conferencing
Start interactive video conferencing and use various pointer tools to mark, comment and guide
Live image editing
Create and edit images live within videoconferences
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RISE: FAQ
Yes, RISE supports iPad devices.
The app was developed by rise technologies GmbH.
The minimum iOS requirement: 11.0.
The RISE app has a user rating of 5.0.
The App Genre Of Rise Is Productivity.
1.11.3 is the newest version of RISE.
The latest RISE update came out on July 8, 2024.
RISE launched on February 6, 2023.
The RISE app is suitable for children aged rise technologies GmbH.
The RISE app is now available in English.
Sorry, RISE is not available on Apple Arcade.
Sorry, in-app purchases are not accessible within RISE.
Unfortunately, RISE is not optimized for use with Apple Vision Pro.