Service Pro Mobile 3

Service Pro Mobile 3

⭐️1 / 5
Rating
🙌2
Ratings
📼7 scs
Content
📦~ in 3 weeks
Updates frequency

All Versions of Service Pro Mobile 3

3.30.6

June 26, 2024

- Order Line Statuses that are deleted in Service Pro no longer cause sync errors when creating new Order Lines in Service Pro Mobile.
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3.30.5

May 30, 2024

- Service Pro now offers the ability to hide inventory records that have no items in inventory so that technicians can instantly see which items are available and select them. - The Net Available Quantity field now accurately reflects changes made to Inventory Order Line quantities that haven’t yet been synced from mobile to back office. - Non-Auto-Sync: Ensuring the Installed Inventory displays in the Serial Number section of the Inventory details screen now requires only one sync, not two.
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3.30.4

May 1, 2024

- Previously, if an Inventory Serial Number was added to the Serial Numbers section on the Inventory Order Line, and a user performed a sync before that serial number was installed, the user couldn’t remove the uninstalled serial number from the order line. With this release, users can now remove uninstalled serial numbers in this scenario. - Auto-sync no longer reverts to the old sync in certain settings, ensuring consistency in sync performance.
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3.30.3

April 3, 2024

- If a user creates an Order from a piece of Equipment, that Equipment is now added to the Order and set as the Selected Service Item. - The Order Note contents field now allows you to enter full updates before saving and sending to back office. Previously, it would save and send prematurely. - Signature email and full name fields no longer truncate entries after an apostrophe or quote mark. These fields containing an apostrophe or quote mark now appear properly. - Technicians no longer experience sync errors when syncing data associated with service items that are deleted in back office.
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3.30.2

March 6, 2024

- Technicians can now search for special characters when adding Order Lines. This improvement makes searches more accurate when handling inventory lines with dimensional characters. - Apple introduced the “Smart Punctuation” keyboard setting starting with iOS11 devices. This unintentionally interfered with searching using quote characters. This setting is now turned off in Service Pro Mobile, allowing technicians to perform more accurate searches and save time.
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3.30.1

February 7, 2024

- Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
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3.30.0

January 10, 2024

- Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
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3.29.12

December 13, 2023

Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
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3.29.11

November 15, 2023

- Auto-sync only: Enhancements were made to ensure new Order Lines are assigned to the appropriate Service Items.
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3.29.10

October 18, 2023

- The My Map Tech Status now displays the most recent date that a Tech Location was last updated. - The Inspection Time Field now displays the correct time in the user’s local time zone.
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Price History of Service Pro Mobile 3

Description of Service Pro Mobile 3

Mobile Field Service Software Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile Your customers have higher expectations. Help your field service technicians exceed them. Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate. Why Service Pro Mobile? A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call. • Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity. • Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation. • Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field. • Service Pro Mobile deployment options - On-premise or cloud. • Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile. • Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.) • Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system. What can Service Pro Mobile do? Service Pro Mobile includes many paperless service management capabilities for field service technicians: • Service Technician Status • Service Technician Calendar • Work Order Management: • Site Contacts • Site Equipment Assets • Technician Time Tracking • Inventory Tracking • Asset Inspections • Photo Capture • Signature Capture • Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu). Note: Continued use of GPS running in the background can dramatically decrease battery life. Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.
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Service Pro Mobile 3: FAQ

Can Service Pro Mobile 3 be used on iPad devices?

Yes, Service Pro Mobile 3 works on iPads.
The Service Pro Mobile 3 app was built by MSI Data, LLC.
The Service Pro Mobile 3 app currently supports iOS 9.0 or later.
1.0 out of 5 is the subpar rating that Service Pro Mobile 3 has received from users.
The Service Pro Mobile 3 App Relates To The Business Genre.
The latest version of Service Pro Mobile 3 is 3.30.6.
June 29, 2024 is the date of the latest Service Pro Mobile 3 update.
Service Pro Mobile 3 was introduced to the market on February 5, 2023.
Contains nothing objectionable, appropriate for all ages.
Service Pro Mobile 3 can be used in .
Unfortunately, Service Pro Mobile 3 is not on Apple Arcade.
No, Service Pro Mobile 3 does not allow for in-app purchases.
Sorry, Service Pro Mobile 3 is not specifically engineered for compatibility with Apple Vision Pro.

Screenshots of Service Pro Mobile 3

iphone
ipad

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Reviews of Service Pro Mobile 3

  • SPMgarbage

    If the object of an app is to jot work at all, crash constantly, make absolutely no sense, and be a general pile of garbage is the one for you. Seriously, it’s garbage. This company should be shut down what a crock. I can’t believe anyone would pay them to use this software. Apple should ban this from the App Store as fraud.
  • Delete appts before starting work

    We use this to manage our service team for the last year. The biggest frustration has been constant syncing issues and pictures from jobs not being uploaded after closing even though the app won’t allow you to close the job without attaching pictures. I finally found the workaround. Do not start a job when working in an appointment. You need to delete the appointment before you start the work. In fact you can’t even hit work started and then attach pictures. Just add the pictures after deleting the appointment. Then after all have been uploaded, hit accept job, work started, then close. If you try to attach pictures within an appt or when you are in work started the app will give you sync errors. This work around has saved many frustrating hours of work. Other than that it’s a decent app. But it took a year to figure this out.
  • Simply terrible

    You’d be better off making a google form for you company than going with this app. Or you could just use the ole’ paper system. Unless you enjoy long sync times (that often don’t even work), reports disappearing, and clunky checklist systems, steer clear of this app.