Well made could use some polishing
The iOS app is well made and mirrors the web app. 4/5 because the UI required me to go through multiple prompts to access my second location. Also the real time events takes a while to update.
New update messed it up
I love the bay alarm app and would’ve given it 5 stars but the new update keeps saying I need stronger internet and won’t let me do anything I’m home using my WiFi and have 5 bars hopefully you can fix this other then that it’s been great except sometimes wouldn’t connect when trying to arm it
Wish it worked better
We have had our system at our business for about 4 years. Periodically the app has been glitchy but for the most part it has worked, and it’s handy to get arming/disarming notifications as well as be able to do so remotely. But in the last few months it’s been mostly ineffective. A nice tech person came out (and our experience with people from bay alarm is positive), but we understand it has something to do with the radio and us not being Verizon customers. So for now, we have to remember to use the keypad, and wish we had a more reliable app for remote use. Seems like it should be better than that, but what can you do? Appreciate that there’s always a real person soon in the line if you need to call for help.
Update9/24: we had a very long period of great functionality. In late august, the app and our system stopped communicating again. It took multiple calls to bay alarm and some time, but it seems to be back. Bay Alarm service is great, the app wonderful, when it works. Which it is again and am grateful for that.
Update9/24: we had a very long period of great functionality. In late august, the app and our system stopped communicating again. It took multiple calls to bay alarm and some time, but it seems to be back. Bay Alarm service is great, the app wonderful, when it works. Which it is again and am grateful for that.
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Fire truck Mechanic
Really am impressed how fast you as a company respond to any issues or problems we have. You as a company rock!!!! Thank you for your great service and your support when we go down’
Great app
When the app is working, it’s fantastic. When the app is down, it seems that Bay Alarm has no idea what’s happening. There is good and there is bad with this app. For this reason I give them only five stars
When companies skimp on app development
This app is trash. I’ve had it for over a year. If I want to be notified of alarms, I have to leave notifications turned on. The app in theory has a screen where you can toggle which events generate notifications. But none of the toggle switches work. I can’t turn them on or off.
As a result, I get hundreds of door open/close notifications per day that I have to ignore, just so I can also get notified if an alarm is triggered.
As a result, I get hundreds of door open/close notifications per day that I have to ignore, just so I can also get notified if an alarm is triggered.
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Functionality - FANTASTIC
What a great function for monitoring our facility.
This gives us so much more monitoring not only from Bay alarm but also for the facility staff.
I love this and am looking at having the same thing in another center that I work in.
This gives us so much more monitoring not only from Bay alarm but also for the facility staff.
I love this and am looking at having the same thing in another center that I work in.
Gets the job done, but
The list of daily alarms does not update when the App is launched; needs to be manually requested and takes a while to load. Would be nice to have it be refreshed automatically on App launch.
Easy to use
I have multiple tasks and multiple systems to monitor. This app makes it easy whether I’m next to my building or 600 miles away.
Gets the job done, but
The list of daily alarms does not update when the App is launched; needs to be manually requested and takes a while to load. Would be nice to have it be refreshed automatically on App launch.
