Great… when everything goes right.
I’ve had mixed orders. Some are quick and painless. Others it’s clear there is no attention paid to customer support or experience or even basic logic when dealing with issues. Drivers don’t care about anything other than finishing orders. I don’t think they even read instructions. The support staff seem like they are working to bankrupt their own employer by making the quickest and worst choices possible. I’ve caught them in blatant lies assuming just to end their shift a few times.
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On time …
My order was delivered within the one hour time slot requested. This is the second time ordering, great service. Thank you.
Identity Fraud App
Not only does this app require my phone number, name, address, and credit card information, they just informed me that to deliver they need a picture of my photo ID. This is everything someone needs for identity theft and is likely in breach of Canadian privacy laws. Good luck trying to stay in business.
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Incorrect Items & Poor customer service
Delivery came with incorrect items that were much more expensive than the one’s in our order. Customer support did not respond to messages asking for help resolving the issue.
I Won’t use this company again
Close to two hours for delivery, don’t honour sale prices, don’t respond to chat with shopper and final price is almost double.
Terrible
Saw the receipt pic and still waiting after 45 mins. It’s a 10 min drive MAX
Would give zero stars if I could
Would give zero stars if I could
Increasingly unreliable
I am quite a regular user or should I say was... year and a half ago they used to deliver within the hour now I have found in 2021 and 2022 it takes close to two hours.Today I made an order and it was supposed to be delivered at 12:23 it is now 1245 and the shopper hasn't even begun to shop yet.I will be deleting this app and not using the service anymore.
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The Worst!!
This is the worst delivery I ever encountered. They will rip you off! Not only do they not honour the sale prices, they force you to order twice for the same order! I didn’t receive my full order, and the guy said I had to make another order! Of course then I have to pay for another delivery. What a scam!!!
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Terrible App
If I could leave less than one star I would.
They charge $49.99 on your account immediately.
I waited 50 minutes and no product.
Some random dude called and said there were no drivers available so they cancelled my order. What a waste of time. What I didn’t get back was my $49.00. This goof told me my bank was holding my funds. Had to educate him on how that was I rotated out of my account and SURPRISE my bank wasn’t the one who initiated that money hold.
DO NOT USE THIS APP. COMPLETELY UNRELIABLE
They charge $49.99 on your account immediately.
I waited 50 minutes and no product.
Some random dude called and said there were no drivers available so they cancelled my order. What a waste of time. What I didn’t get back was my $49.00. This goof told me my bank was holding my funds. Had to educate him on how that was I rotated out of my account and SURPRISE my bank wasn’t the one who initiated that money hold.
DO NOT USE THIS APP. COMPLETELY UNRELIABLE
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Takes way too long!
Been waiting for my order. I decided to get it from somewhere else and there’s no way to cancel. It’s been three hours now. Please work on your timing issues Deliverr!!!
