Leave a Review RBC Caribbean
Who pays fees
The app is great but there is one BIG enhancement that should be considered: who pays the wire transfer fees. You should update with the option of 1. sender paying all fees (where fees are added to the wire amount inputted and sender pays more funds) or 2. recipient paying all fees (where fees are deducted from the the wire amount inputted and recipient receives less funds)Show lessAjBaharani
Developer Response
Thanks for the feedback about this! Let us know if you need anything :) -- DustinWhatttt? No fingerprint I.D.
Lovely app spoiled only by the cumbersome and retrograde two factor identification method. Really? I have to launch this app, attempt to sign in, leave the app, launch another app (which recognizes finger print I.D., memorize an eight digit code then return to this app and enter the code in order to check my account. There must be a better way. This is almost as bad as standing in line at any of your branches. One hour in line for a sixty-second transaction.
Come on RBC, you can do better than this.
And while we are at it, would it be asking too much for this app to facilitate online check deposit?Show lessBajanTommy
Notifications
Please add push notifications for the user.Jermaine bannister
Phone number needs update
New user, so needed to call in for activation. I am in Barbados and the phone number included in the app for this country was a US number. A visit to the local branch resulted in me getting a local number instead. Please update the app!NJL.DOM
Developer Response
Hello - can you let us know what the phone number is that you're referring to, and where you found it? Thanks. -- ScottLove it
Very easy too use and convenientBabyboo294
Developer Response
That's what we like to hear! :) Appreciate the kind words. -- TriciaDigital Jumbie
Best app ever!! I use this for all my banking transactions - bill payments, credit card etc day or night. It’s so much more easier than taking the time to visit a branch. I can keep tabs on my balances via the statements as well. Way to go RBC!!Digital Jumbie
Developer Response
Simpler, Faster, Better was our goal, sounds like we've achieved this for you. Thank you for taking the time to rate and review our app. -- TriciaIt’s ok
Great app but would be nice if we had the option of push notifications via email or text for deposits or withdrawals. Can you add this feature?Bad Browne
Developer Response
Hi there, thank you for the review! We will pass along your feedback to the folks in charge :) Take care -- JordanGreat App
Great app and always improving but when will you be adding Touch ID and Face ID features for Iphone for easy login.sh@unb
Developer Response
Hi there, we really appreciate your review & glad you're enjoying the app :) No news to share at this time for Touch and Face ID; we'd like to invite you to check out this link here: https://bit.ly/2DCObf7 for any updates about our app -- MichaelApp was great before update
I cannot sign in using the mobile app on this iPad.
I deleted and reinstalled the app and still nothing.
I went through Safari and was able to sign in so there is something wrong with the app.
I was even able to sign in using another device.
Please correct as I was able to sign in before your update.
29/3/2018
Got the email response.
Tried the link enclosed but was sent to a phone contact. I have already contacted Rbc support before but the tech was not able to help me.Show lessNaytay59
It’s convenient
Love this app for its usefulness...I’ll recommend anyone with an RBC account to download n use....and comes in handy with your everyday banking needs. Keep up the good work and i hope new features n services be probably introduce in the futureYo28
Developer Response
We’d recommend uninstalling then making sure to install the newest version while multiple versions remain available. -- Patrick
