digibank by DBS Indonesia User Reviews

Bank DBS Indonesia, PT

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Not Real Time

Too bad for such a nice and gull of features app the biggest disappointment is it’s not updated real time. For example when i made a payment into my credit cards it doesn’t show until almost a week. Crazy! What’s the point of having the app?!

Lya.e

2 years ago

Response from developer

Hai Lya.e, good morning. We apologize for the inconvenience you experienced, for further checking due verification, please contact our customer centre via 0804-1500327 with operational hour 07:00 - 20:00 WIB. ~tk

tidak sinkron

proses penjualan reksadana sudah mendapat notifikasi email kalau sudah selesai, tp di Apps masih in process dan dana tidak masuk ke rekening

yvdhi

3 years ago

No English!!

Can you develop an English version please???

Ajjpomona

3 years ago

Response from developer

Hi ajjpomkna, thank you for your review and appreciation. We apologize for the inconvenience, Digibank by dbs indonesia application is only available for the Indonesian version . ~asp

Can’t register.

Can’t register even fill in the right number.

h3wid

3 years ago

Response from developer

Hi h3wid, we apologize for the inconvenience, for further checking regarding your problem, because data verification is required, please contact our customer service center via live chat or telephone at 0804-1500327 with service hours 07:00-20:00 WIB. ~asp

Cool Mobile Banking App in The World

Easy and Convenient Banking activities at your finger tip anywhere and everywhere. Love the easy login to your app with touch id. Bravooo!!! Keep Up the good Work

BotakSeng

3 years ago

Response from developer

Hi Botakseng thank you for your appreciation,please use digibank and enjoy our offer ~dwa

Lambat dan bikin hp restart

Sebenarnya tampilan aplikasinya bagus dan mudah dipakai. Tapi kenapa makin lambat ya, dan belakangan setiap kali buka aplikasi DBS Digibank Indonesia HP saya jadi ngehang dan restart sendiri padahal sudah versi paling update. Tolong diperbaiki segera.

seabllia

4 years ago

Response from developer

Hai seabllia, terima kasih atas saran yang kamu berikan, kami mohon maaf atas ketidaknyamananannya. Mohon informasikan kendala kamu melalui fitur chat di aplikasi digibank atau dengan menghubungi 0804 1500 327 untuk pengecekan lebih lanjut dikarenakan diperlukan proses verifikasi data. Sebagai informasi, layanan Customer Centre DBSI saat ini dari pukul 07:00 – 20:00 WIB. ~vn

Crashed and login failures

Couple of times the apps failed to oped and login through face id. The notification is the worst. Some inbox message will automatically log you out

Krishna MKR

4 years ago

Response from developer

Hi Krishna MKR, we apologize for the inconvient, for further investigation regarding your issue, please kindly need your assistant to contact our DBSI Customer Centre via live chat on digibank's application, or by calling our hotline at 0804-1500327 due to data verification. For information, our Hotline's Services hour from 07:00 to 20:00 WIB. ~dwa

Can't transfer to bca account

Is this for real? Getting worse

ipooprainbow

4 years ago

No QRIS Payment

Sayangnya tidak ada metode pembayaran/ transfer dengan QRIS... padahal bank2 Indonesia lainnya sudah ada

CW16

4 years ago

Digital Bank yg tdk dimanage secara Digital

Sy tertarik membuka rekening Digibank krn motonya #DiRumahAja. Namun 2 minggu lebih saya mencoba, tetap tidak berhasil.
Pertama buka melalui aplikasi di IOs, setelah mengisi semua data, diberikan pilihan utk disurvey ke rumah atau datang ke cabang DBS.
Lebih dr 3x mengajukan survey ke rumah, tidak ada kunjungan.
Saya akhirnya mengabaikan anjuran #DiRumaAja dan ke Cabang di Puri Kencana krn tidak pernah disurvey, ternyata di Cabang DBS tidak bisa melayani pembukaan rekening Digibank... aneh sekali. Sy disarankan ke Booth Digibank. Sy tanya dimana? Katanya bisa dilihat di app, sy cek yg terdekat di Grand Indo dan Serpong Mall.
Saya datangi ke GI, gak ada. Sy telpun katanya sdh pindah ke Serpong Mall tp baru ada bulan September????
Bingung ada Digital Bank yg utk buka rekening lbh sudah dp Brick n Mortar Bank😠😩😭

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