App is hard to navigate and they make it nearly impossible to cancel subscription
Response from developer
I’m sorry to hear about the trouble you've had with your subscription and the difficulty in reaching customer support. I understand your frustration, and I want to resolve this for you quickly. Can you please provide the email associated with your account to support@coparenter.com? I'll ensure your subscription is canceled and process any eligible refunds.
Unable to cancel subscription
Response from developer
Thank you so much for your feedback here. When you click cancel in the app, it send us an email that timestamps your request and we process your cancelation as of that date. We do include information in the renewal email that also mentions that you can send an email to support@coparenter.com to cancel as well.
App keeps crashing in iOS 17
Response from developer
Hello, we are sorry to hear that you feel this way. We want to assure you that all of the mediation requests received in the app are worked on by certified mediators who have many years of experience. We understand that your mediation session was not as productive as you would like, but even when a mediation results in an impasse, the discussion around the topic can often result in the parties considering options they have not considered before participating in mediation.