Guitar Center User Reviews

Guitar Center, Inc.

Reviews Summary

🏪

This app hasGreat in-store experience and knowledgeable staff

🚚

This app hasFast and reliable shipping

💰

This app hasLots of deals and discounts

🎸

This app hasWide selection of musical instruments and gear

🧑‍🎨

This app hasHelpful in assisting customers with purchases

🐞

This app hasBuggy and glitchy app with frequent crashes

🔍

This app hasDisorganized search functionality and poor inventory display

🤖

This app hasUnresponsive customer service and lack of communication

🤔

This app hasIssues with saving wishlists, cart items, and order history

💳

This app hasInconsistent pricing and trade-in values

I really wanted it to work
A mobile app would be so much better than the website! So I downloaded and started using it. Awesome! Then I used the following path:
Used gear->used basses->used electric basses->filter results. Freezes every time on the filter options screen. Every time I have to restart the app and try again with the exact same results. It’s a bummer, especially because when I do the same search but for used amps it flows seamlessly, no freezes whatsoever.

Please fix it folks and I’ll keep using it, and will revise my review.
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Bchair
7 years ago
Fresno Guitar Center
Great service on my 1964 Welson Electric Guitar!! Also went in and ordered a Yamaha APX500lll black thin line acoustic guitar and the next day I received a e-mail with a tracking # that the order was sent !! That's quick service!!!! Staff was very helpful with my purchase also of a capo , picks , clip on tuner , and a gig bag !! I had a few questions and they were very patient with me trying to find what I needed and what was best for my needs !!! Once my guitar arrives and I pick up my 1964 Welson , I will not hesitate to purchase other products I will be needing !! What a nice experience to walk into a store and the staff not only makes you feel comfortable but also welcomes your questions !!!
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Sweet 7328
7 years ago