Prison Voicemail User Reviews

Top reviews

Apple Watch?!

This service has been a life saver. I was wondering are there any plans to make this available to use on an Apple Watch? It doesn’t ring on my watch which I thought it would. Could there be discussions about making this happen?! Thank you in advance!!!!

Response from developer

Hi there, thank you for your feedback! We will certainly pass this on to our developers to see if there is anything we could do!

Scam

This app was essentially created to convert your mobile number into a landline under the guise of saving the prisoner money. I used this app 4 years ago to keep in touch with my partner ,unfortunately I’ve had to use it again. In the past 2 months I’ve apparently saved my partner £227. Not only do you have to pay for the monthly subscription that includes such a small amount of minutes, of which they know are not sufficient for the whole month so you’re forced to top up minute bundles hence the £227 which is money I have topped up whilst sending money for him to top up his account. I’ve now found an alternative and urge anyone using this app or thinking of using it to download Virtuallandline which converts your mobile into a landline and is only £4.50 a month with no extra charges. This is yet another way for the system to profit off!!!!!
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Still waiting to be approved

When l saw this app l thought it was a great idea so l went ahead and set up a direct debit. I left my first message and was looking forward to my first reply. This was on the 17 th december and I’m still waiting for my account to be approved 10 days later, even though l was told it should only take 3 days.!! When l rang the prison they told me it wasn’t their fault it was the fault of a third party who deal with the approval.! There’s no way l can get hold of them so I’m going to cancel my subscription so anyone who thinks this app is a great idea please think again because there are obvious failings in the system.!! Mr G K
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Awesome.

This is actually a great service. Works fantastic. Have picked up the spirits of my best friend who is incarcerated 100%. Good works developers

I can’t thank the developers enough!

I came across this whilst trying to find a a cheaper alternative because the weekly costs for my husbands credit was adding up to more then we could afford. He has a short sentence but it’s been very hard due to covid.

I signed up and they set it up immediately?! To my shock the next day the number was already registered on my husbands pin. So phenomenal customer service!!! I love the fact I can listen back to the calls and favourite them and this eases the burden for my husband.

Honestly I can’t thank you guys enough and your customer support team deserves a dozen Krispy Kremes because they are excellent.

Words can express how grateful I am for this app. I’m 23 and 6 months married and we really needed something like this
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More discreet

I like this app and it has been a good way of keeping in touch. However, I do not need to broadcast who is calling. Could the name be abbreviated? When calls or voicemails come in could it be made less obvious from where the call has come from. I may have to delete it as it is difficult to maintain privacy at work. Please make these changes so that I can give it 4 stars. The service in itself has improved contact but the minutes run out fast.
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Sunshine Coast Queensland Australia

The best app since sliced bread!!! Making it so much easier for us to contact our loved ones who make stupid decisions! Thanku guys heaps!

5 star

Brilliant to help stay in touch with my partner and helped us get through a tough time without having to rush calls due to credit issues. The IT department were very responsive when I had an issue with the prison not verifying the account their end and soon resolved this for me. I obviously hope I will never need this app again but would recommend it to the people who need it, it was a godsend to us.
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Thank you!

Such a great app, I have been able to listen to the calls over and over when I feel lonely or sad or even just to listen to loving ones and smile over and over!
Has allowed him to call me for so cheap and often too without having to use so much of his money!
Also the support team is so helpful and always ready to reply and quick too if there are any glitches or problems! Love this app
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A beam of light during a very dark time.

A wonderful app that has made things easier for my partner and I while he is in prison. I highly recommend prison voicemail to anyone who’s loved one is in prison It has helped so much with communication and the costs of calling. I would also suggest to anyone who may have some difficulties with this app at times to just ask the team at prison voicemail to help before leaving a bad review. I’ve had a lot of help from them recently while trying to fix some issues with the app to witch I am very great full. Prison voicemail truly has been a beam of light in a very dark time.
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