User Reviews: TraderSync

TraderSync
TraderSync
1473010 ALBERTA LTD

Top reviews

  • Top menu never works

    Anytime I try to go back on the previous page, nothing works. I have to exit the app and log back in every single time. Very frustrating. Hopefully they fix this soon.
  • Unable to correctly access the filter and menu in the home page

    I’m using a iPhone 15 pro max. I’m unable to correctly visualize and tap on the filter and menu on the top corners. I waited months to get this fixed but it is still an issue. This shows that app development is very behind in the application. Will not update my subscription next time. I would recommend a different trading journal
  • Missing totals

    Please display the total monthly and weekly PnL just like you do on the desktop version. You could have the monthly right next to the month’s name and the weekly total by replacing it for the Sunday/Saturday columns. Thank you
  • Better support iPhone 15 pro Max

    If possible could you fix the status bar on iPhone 15 pro max? I am not able to pretty filter icon at all. Thanks
  • Poor product

    I have written multiple reviews and they keep getting removed or not put up for public view. I am on the third year of this company charging me without my consent. The product is glitchy and did not work well for me. I stop using and cancelled. Yet I keep getting charged.
  • Beware of this company

    I signed up three years ago and paid for a full year. I canceled because I no longer use the service it was too glitchy. They charged me again last year $239 after I had already cancelled. I disputed with my credit card made sure I had canceled but the credit card ruled in their favor. So I lost $239. Ok I let it go never used the app that I had cancelled and then this month they charged me another $239! I could not believe it. I again disputed but with no paper proof the credit card again sided with this unscrupulous company. They now have taken 480 in unauthorized purchases. I tried logging into the app and it says my account was cancelled. No way to contact them. VERY unhappy customer.
  • Not compatible compatible with IB unless data a day behind is acceptable

    Chat responses are completely rude and and arrogant and will not acknowledge inability to import from IB same day, so don’t understand their own products or even how brokers they supposedly sync with work.
  • Stopped working with iPhone 14pro

    iPhone 14pro comes with island on top and app buttons on top right and left corner that fall under that island wont work.

    App works just fine on older version of iphones.
  • Please Update App

    The iPhone app is glitchy. Buttons not clickable and load time is far too long. Sometimes never loads. Please update the app. I’m a new subscriber. Giving you a 5 star because this is meant to support. Thanks!
  • Great UX and friendly design

    its powerful build and attractive UX takes this app on another level, wayy above its competitors. It will make u fall in love with tracking… just like it did me.

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