User Reviews: TraderSync

TraderSync
TraderSync
1473010 ALBERTA LTD

Top reviews

  • Calendar

    Would prefer the calendar section of the app to have the months go top to bottom instead of bottom to top. Makes the viewing experience complicated and confusing in my opinion. That’s the only thing I would have different. Other than that, it’s a great app
  • Loving the app and web app!

    Very good web app and mobile app. There’s lots of helpful functionality to help analyze ur trades and learn from them. It helps me be more disciplined!

    I use thinkorswim for trading options so the broker integration to auto import trades is great to reduce the pain of trade analysis. I also have Cobra/Das Trader but that is a export/ import process but worked fine when I did it.

    The imported data is accurate for the most part although sometimes I wonder how
    Some numbers are being determined - for example I am trying to understand my net PnL but I see numbers in millions and clearly that’s not right.

    I do really like the daily/monthly calendar PnL view, wish you could dive into it on the mobile app but get it that might be better suited for web app.

    Overall glad I got the paid version. I went through the onboarding checklist to get 60% off…great way to motivate users to learn the software.

    Looking forward to ongoing updates the app to make it even better!
  • It Needs A Lot of Work

    The app is basic. Not customizable. Lack a lot of features. Fix it before a competitor gets on the way.
  • Needs a legit iPadOS version

    It’s 2022 and still no iPadOS version??? Needs a real iPad version too, not just a scaled up iOS app.
  • App very buggy

    I like the online platform and have paid a full annual subscription, but this app simply doesn’t function. When I was logged in, it would not update or sync my data, and then when I try to log out and log back in, clicking the “sign in” button after entering my login credentials just goes back to the login page over and over again. I can’t even get back into my account. This app is worthless.
  • No iPad Support

    It’s useful to have an iPhone app, but I would imagine most traders would be reviewing on an iPad.
  • No live data

    The software is good.

    But it doesnt support live unrealized gains.

    It dorsnt support closing out trades either. U can either delete or nothing.

    To use this basically u need to constantly download reports from ur broker and upload them here to see ur current day to day. Also it is a pain to that coz u have stick to one date.

    Not a very good software afterall .. i will nit be renewing my monthly membership
  • Buggy/slow, HORRIBLE customer service

    Their customer service is quite rude, don’t honor coupons that are literally in the app after spending a few hours going through their “tutorial step” challenges. Was about to be a buyer, but not after the service your chat rep provided to me.
  • Yearly Pro user. Close but a fail :(

    I have a yearly pro subscription to this service. Looking at the promotional videos it would seem that it can do everything that is needed to be a truly awesome and useful app. The sad thing is that it has all of the functions, they just aren’t assembled in a useable format. I have sent questions/ improvement requests to support, but they don’t seem interested and only give one line responses. Here is what needs to happen.

    1. It already has charting integration with Trading View. But it can only show one trade at a time. If I open and close within a short window, that is all I can see. The fix is to allow the fills for all trades to display on same chart.

    2. The trading journal is worthless. They show screenshots and notes as being available to document your progress, but they are tied to each open and close so you can’t just get an overview of what you were doing. Screenshots and notes need to be grouped per symbol per aggregation period (day). I need to be able to read my journal as a human and I need it to include the chart for each symbol with my entry and exits as well as screenshots and notes. As a day trader showing an open and a close that happened within two candles isn’t useful. If I can see that I had 15 fills and the low and 15 covers at the high then I can under and what was going on by looking at the chart.

    I REALLY want this to be successful. It imports my trades from TOS, the graphic interface is nice and it provides granular statistics. Unfortunately without useful output it does nothing but show pretty graphics. I can’t recommend this to anyone and won’t be renewing. If the developers want some help with fixing this, I’m happy to provide specific feedback. This is so close to being useful!
  • Poor customer service

    I planned to sign up and sent a message asking about the details of some items listed on the page showing different membership tiers. They sent a 1-line email with a link to the tier page, which is precisely what I referenced in my question. I don’t want to shell out hundreds of dollars for a yearly membership to a company that provides such low level of support.

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