XCH 2023 User Reviews

XCH 2023

Jem Accessories, Inc

Top reviews

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Doesn’t let me connect to my 100 foot LED lights

It lets me connect, but it doesn’t let me change the color or do anything it’s just white and on the whole entire time, I can’t turn it off or change the colors or lower down the brightness

Troy21cuy

2 months ago

Very Awesome

I have never had so much fun just playing with a set of lights. I love all the options and for easy it is to control. The lights are beautiful and a great way to enhance the features of a room. I am a little disappointed about the lights constantly falling down…I had to tape them up with duct tape and they still fall in places so a little frustrating to say the least but other than that they are great.

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Ride it out 0717

3 months ago

Bad

For 20$ u can get a wyze cam that is a real cctv cam. I bought the doorbell a while back as a test bc I have a bunch of their products their only good one is their door sensor.

Shwkjsnsvsh

9 months ago

Connectivity Issues - I Deleted My Account

I received the Xtreme Connected Home Snapshot Battery Doorbell from someone else. The product and app system worked for a grand total of two minutes. I advise you to save your money and time look by looking into other doorbell cameras! Setup was easy, the camera was on and detected movement, the app sent push notifications to my phone. Then the wifi connection failed as I moved towards the door. I tried re-adding the device multiple times, to no avail. The 7th or 8th try somehow worked. I added the device again, saw my face in the footage, received motion detection notifications on my phone. A minute later, the wifi connection dropped again. I just put everything away and deleted my account.

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bluteatime

10 months ago

Useless

I tried to connect but it won’t work, I’m taking the device back to the store where I bought it from.

vixxen kitten

a year ago

Response from developer

Hi, we apologize for any issue you might be having. Can you send details of what you are experiencing to our support at 855-999-8041 or email customerservice@xtremeacables.com? We'll look into this with you.

App stopped working

Worked great for two months. Then the app stopped allowing me to turn on/off the light. Redownloaded it and had to create a new account and now the connection keeps timing out while trying to connect the light bulb. And of course there’s no customer service to contact

Dicusggsgevebb

a year ago

Response from developer

Xtreme doorbell

I Like THE doorbell .One thing i font Like THE instructions werent very clear do i hand to Wing IT on my own .Took a while bit IT works

caseysam712

a year ago

Cant get anything to connent

The instructions were very unclear in the box and I could not get anything to connect in the app with the wifi

Iguanagirll

a year ago

Response from developer

Hi! Our products require 2.4GHz for setup. All modern home routers include a 2.4GHz network. If you have a "mixed" network (has 2.4 and 5GHz), this may make it more difficult to connect. Separating the network can give better stability. You can contact your ISP or contact us at 855-999-8041 or email customerservice@xtremeacables.com and we will help walk you through it.

The doorbell camera always offline the link

Because is very hard to connect with my phone,away offline the link..sometimes work sometimes not work

&bm

a year ago

Response from developer

Hi! Intermittent network connection can have many causes. You can call your Internet Service provider and ask them to create a separate 2.4GHz only network. This will help with the pairing process as well as long term network stability. If your product is the SnapShot doorbell, this product is a battery powered product that is designed with long term battery use in mind. To conserve battery, it will only show as "online" when the doorbell is pressed or motion is detected. Contact us at 855-999-8041 or email customerservice@xtremeacables.com and we will help you out.

Can’t live stream

I get notifications of movement but I can’t livestream and it’s always saying device is asleep🤦🏽‍♂️

Freeballer458

a year ago

Response from developer

Hi! Sorry to hear about your experience. The SnapShot doorbell is designed to go into sleep "offline" mode to conserve maximum battery charge. It will only wake up when there is motion or the doorbell is pressed. You can contact us at 855-999-8041 or email customerservice@xtremeacables.com for more info.