XCH 2023 User Reviews

XCH 2023

Jem Accessories, Inc

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No push notifications?

I love how responsive the door sensor is but I wish it actually would send push notifications to the device itself rather then the app, kinda defeats the point of how I would like to use it but none the less at least it saves the time and day that door was opened.

Jonathan Calixto Perez

2 years ago

Snapshot doorbell

I think this product seen it on tic toc ordered online installed had to purchase another rechargeable batteries called support. Love it❤️❤️

AlleyeonMe

2 years ago

Issues With App

2 issues.

Integration with Siri and the Apple home automation not easy to do so I did without. Just not very clear instructions provided.

The second issue is automation. I had one of the plugs utilized for a space heater for the benefit of my pets when the temperature dropped suddenly due to spring season while I was away. I deleted the “Scene” for the outlet but I would still find it turned on in the afternoon long after deleting the automation cycle.

The door/window sensor cannot be used to trigger anything in conjunction of the other products and essentially acts as an alarm.

But despite those issues and limitations the app is easy to navigate for everything else. Granted my area is a small apartment but the ecosystem is affordable for my needs.

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Nice is Neat

2 years ago

Horrible!

Have the door bell and I’m gonna return it. It keeps sleeping, I can’t change the notifications about the movement detected, so it constantly alerts me when the wind arrives. I’m disappointed! But you get what you pay for…

ghgfcghhgfgh

2 years ago

Response from developer

Hi! Sorry to hear about your experience. The SnapShot doorbell is designed to go into sleep "offline" mode to conserve maximum battery charge. It will only wake up when there is motion or the doorbell is pressed. You can contact us at 855-999-8041 or email customerservice@xtremeacables.com for more info.

Fails to establish connection

Can not access any of my cameras at any
Given time. I’ve done all the steps and nothing works. No not recommend any of their products. I will be returning everything.

Hdhdjsjgddv

2 years ago

Response from developer

Hi! Sorry to hear about your experience. Intermittent network connection can lead to these issues. You can call your Internet Service provider and ask them to create a separate 2.4GHz only network. This will help with the pairing process as well as long term network stability. The SnapShot doorbell is designed to go into sleep "offline" mode to conserve maximum battery charge. It will only wake up when there is motion or the doorbell is pressed. You can contact us at 855-999-8041 or email customerservice@xtremeacables.com for more info.

Doorbell home

I bought this doorbell home today and it is always “offline” and camera is lags. When open my app I can’t saw through the camera and says “offline” but my wifi is good.

Sd marafiga

2 years ago

Response from developer

Amazing!

Just bought a doorbell camera and it took 5 minutes to setup so worth it was skeptical because it was only $20 but it blows blink doorbell camera away it’s a pice a junk but this one is awesome thank you!

liily2543

2 years ago

It’s just bad but it’s was kinda good for a minute

Worked fine until randomly it stoped working great right?🙉 so this is how it used to be 🖥️ but now it works like this 📺 agin great app 🤠👺 btw I’m being Sarcastic when I said the app was good🤮

D a gory/happyboi

2 years ago

Response from developer

Hi, we apologize for any issue you might be having. Can you send details of what you are experiencing to our support at 855-999-8041 or email customerservice@xtremeacables.com? We'll look into this with you.

🤥

Company lied on the box by saying the device has Siri Shortcuts support when it doesn’t.

KXNG DAVID

2 years ago

Response from developer

Hi! Check out our most recent update with Siri!

Support

Product says that Siri voice control is supported, instructions say the same. In the app the instructions are useless for adding Siri. No option is provided as stated. Incorrect labeling and advertising. I purchased solely for Siri supported application.

She_talks2_angels2000