FaceApp User Reviews

Reviews Summary

Top reviews

Good but….

Where is “face swap” and “celebrities”? Sad that you had to remove them.

Response from developer

Hello, the Face Swap feature was removed because it no longer aligns with our development concept. We are sorry, but it has been removed permanently and won't be back. We encourage you to explore our other features, which we hope you'll find useful and enjoyable. If there's anything else we can assist you with or if you have any other suggestions, please let us know at support.ios@faceapp.com

bro why no face swap??

hey why is there no face swap, mixing your face with other celebs etc?? Like that was the MAIN part of this app that many people usually wanted it for. If u could please reply, state the reason for why it had to be taken down? I understand if it was for the best but I just wish it was still able to be used as for now I’ll have to search for a whole other app to do face swapping. The only time I actually needed that filter and it wasn’t there. Maybe add it back? If that okay with u guys.
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Response from developer

Hello, the Face Swap feature was removed because it no longer aligns with our development concept. We are sorry, but it has been removed permanently and won't be back. We encourage you to explore our other features, which we hope you'll find useful and enjoyable. If there's anything else we can assist you with or if you have any other suggestions, please let us know at support.ios@faceapp.com

Face swap removal

I totally get why you removed the face swap feature - I wouldn’t want my face being edited onto a compromising photo and I think it’s great that you guys fixed that issue… But, is there any chance you’d ever consider bringing back the ‘future kid’ feature, you know, where the faces of two people are morphed together? My friends and I loved this feature, we’d sit and figure out what all our future kids would look like. It’s also cool to use for TV shows and movies, where you can kinda get a sense of what two characters kids would look like. Made the app so much more fun in my opinion
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Remove the most practical and good features

They remove face swap feature, so I delete this app

Response from developer

Hello! We understand how disappointing it can be when a feature you enjoy is removed. While we regret any inconvenience this may cause, we want to assure you that we are constantly working on enhancing our services and adding new features that we hope you will find beneficial. Thank you!

Seriously, an eye colour change brush? Did you just stop trying?🤦🏼‍♀️

I am so glad that I don’t have to bother with makeup just for a selfie. While you can transform you don’t need to go full on if you don’t want. That’s why I like this app.

I do wear contacts and glasses but only when I go out. I found the eye colour change option. Personally it’s not what I expected after everything else was on point, but seriously guys, a paint brush tool to change the colour? Did you just stop trying? 😞 It’s so old school.

Whilst everything else on the app is perfect except for sometimes you get like a square box frame around your head showing where it’s been edited on the face.🤦🏼‍♀️

Fortunately you can use the brush erase tool to remove that but it’s quite embarrassing if you uploaded and then it’s not until after uploading you realise that it’s there for all to see. I really wish you would consider creating the eye change tool similar to that used in the YouCam Video app.
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Response from developer

Hello. Thanks so much for the feedback! Our team shall look into the possibility of adding requested features. If you have any other requests, please reach us at support.ios@faceapp.com. If you have any issues, please contact us as well.

Excellent value app

The app is very quick with great results. One section that could done with a little tweak. When using young2 or 3 tool the skin tone is reduced & beached out. Correcting with tan tool dose some improvement but the correction is not restricted to the skin area and background areas are affected. Also the tan shading may not be similar to the original skin tone. Thanks for a great product.
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My most used app!

I love FaceApp- I use it on a daily basis to show people at their best. I love the subtle enhancements and also have fun with my friends and the grandkids using the more crazy effects. Definitely worth paying for the pro version. Every one thinks I am just a brilliant photographer, but some ask how I do it and I recommend FaceApp to them.
Now I am upset as my most used setting has disappeared - Impression Hollywood 3 for ladies. I loved it because I could choose how much change I needed. Please bring it back!
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Delivers results

I am so glad that I don’t have to bother with makeup just for a selfie. While you can transform you don’t need to go full on if you don’t want. That’s why I like this app.
I do wear contacts and glasses but only when I go out. I would love there to be an update where you can change your eye colour that way I have no need for any other apps to change my eye colour be it would be an all in one perfect app.
Thanks guys! Keep up the great work! ♥️
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They keep on turning off features you pay for in the middle of subscription

Update: I just noticed they turn off features for only some customers! I lost morphing and VIDEO feature despite paying for both for a year subscription! Then noticed my husband has video angled on his app!!

There was a morphing feature I loved to use, and now they removed it today, although I paid for a whole year to subscribe. Had I paid monthly, I would have had the option to cancel subscription. If they want to turn off features they should do it at beginning of subscription cycle with prior notice! Not even sure if it’s legal what they do. It’s like I sell you 1Kg of strawberries and you pay, when I deliver fruit, I take a handful of good strawberries out and leave you with 70% of what you paid for.
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Response from developer

Hello! Thank you for your review. We would like to underline that Face Swap was never a Pro feature, therefore all Pro features are left intact with this removal. We truly appreciate your concern about the application, but the decision was made after careful consideration, because it will allow us to concentrate on other important features and improve the application in the end. As for video, please send us more details about the issue by navigating to Settings > Support > Report an issue and send logs or contact us at support.android@faceapp.com

Got new phone and Apple ID

After getting a new phone and changing my Apple ID due to “reasons” I tried several times to restore my account with FaceApp and even with several emails to support for assistance they would not restore my yearly purchase of the app. I loved using it. My husband and I used it all the time. It was beginning to have some glitches and not responding to well. I uninstalled and reinstalled several times as suggested and again would contact support just to hear again uninstall again and reinstall again after that send screenshots. Ok well never gave me that option. So now I’m here after loving this app for a few years now, “heavy sigh” I’ll have to delete it. I hope developers will read this. It’s to bad your losing a client over bad support.
I have to say this tho IF YOU HAVE ISSUES WITH HAVINT TO CHANGE YOUR APPLE ID OR EMAIL THAT YOU SIGNED UP AND PAID YEARLY SUBSCRIPTION FOR, please don’t you’ll lose your money. They will not restore your purchase!!!!

A ticked off and sad to lose this app customer.
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Response from developer

Hello! Unfortunately, the subscription cannot be transferred to another Apple ID, email or platform. We recommend to contact App Store support team for cancelling your old subscription and request a possibility of refund.

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