Leave a Review Firewalla
Moved from 1-3, but beware if you have the Gold Pro, you need Beta Software
After a lot of back and forth with support, it turns out I needed a beta version of the software. Nevertheless, they desperately need a manual for this. Too much searching Google/Reddit and their website to set things up. This is partially because I by far prefer a web interface rather than an app.
Additional criticism because the app doesn’t flip to landscape mode, which makes it virtually impossible to use on a tablet. They’re not the only app with this problem, but when dealing with a device like this, having it work with a tablet is important, because that’s far more efficient than using a phone.
Original
I have the Gold Pro and the app can’t find it. Doesn’t matter if it’s plugged into the network (which in this case is coming off my router, since using it directly off the ONT requires it be setup for a VLAN and I can’t get into the device to do that. So Try using the app and nothing. Try connecting my iPad directly to the firewall and nothing. I have no idea why there’s not just a simply login from a web browser to start the setup. That would make life much easier than relying on an opaque app trying to find the device and consistently failing. If I don’t here back from Firewall in the next couple of days, I’ll have to return it, which I really don’t want to do, but I’m not gonna get stuck with $700 brick.Show lessCasey stencil
Zero stars. Not recommended. Don't waste your time or money.
I bought my Firewalla blue about three years ago, and I have never gotten more than about a month or two of continuous use out of it. The only tech-support they have communicates by email, sometimes they reply fast and sometimes they don't and that means problem-solving takes a very long time. it's obvious that every reply goes to a different person and they have you go through the same steps over, and over, and over again. Essentially it never worked right since day one and tech support have strung me along having me repeat "solutions" for so long that the warranty has since run out.
This is not even close to plug and play, and unless you are very skilled at network administration don't waste your money.
they told me (in writing) that "Firewalla does not work well in simple mode".
To be honest, I might have just gotten a lemon (and the actual working product is good) but the way their tech-support works virtually guarantees you have no chance of returning it within the alleged warranty period.
I will update if they do the right thing.Show lessbahdifg
Best home Firewall feature set
I have a Firewalla purple that has been running my network for about a year now, it’s has all the features I need to monitor my network and set rules for the kids and what not. The visibility on the app is also very well done and layed out.
Update: upgraded to gold plus for faster speed. App continues to improve and add features without compromising stability. Overall excellent app/product.Show lesscamfj
FireWalla Gold Plus - Easy to Setup and Maintain
Ok I wanted to take a break from my day job of computer security and having to do a lot of scripting to make things work.
When if it came time to make our home network more secure, I was looking for a device that was easy to setup, but also flexible and won’t take hours to maitain.
Not only was this easy to setup. It has saved me!
This this reported our security cameras sending hundreds of meg of data to the company, even after we had the cameras turned off…
System also found several PC’s accessing malware sites. All PC’s are already running top notch scanners and those did not catch it.
Easily to group machines/devices and apply rules to those groups. Good for preventing kids from accessing adult sites, games, etc.
Firewalla app made all this easy to setup.
And the support from factory is ver quick as well as factory and user community on Facebook
ThanksShow lessBalloonPilot1
I love my Firewalla
I have a Firewalla Gold and consider myself a regular user. This device completely replaced my ISP’s gateway and directly connects to my fiber ONT. That’s one less device I have to plug in!
I love the built-in VPN service, which I use with my NordVPN account. I also use the VON server so I can browse the internet from my home network and access my local devices when on the go.
Ad block, internet controls, and network monitoring work great, giving me total control and peace of mind over my network.
I also highly recommend buying the wifi antennae. It allows you to use a wifi hotspot as a backup source of internet if your home internet goes out. I added my iPhone’s mobile hotspot as a failover network. If my home internet goes out, I turn on hotspot and it feeds internet through the Firewalla to all of the devices in my house. It’s amazing!
Finally, the support team is incredible. I’ve reached out over email and on Reddit and always got a fast and helpful response. They are constantly pushing out new features to the app and listening to what their customers want.
Yes, the box is pricy, but it’s well worth it in my opinion.
My only critique is to have a working iPad app. But that’s not a dealbreaker by any means.Show lessjeremycollins92
🔥🔥🔥
Does what it’s supposed to do, self explanatory. Even in the free version. Similar to NoRoot only difference (which is better in my opinion) it doesn’t need to be set up an ran like a vpn such as NoRoot. No issues whatsoever appreciate yall making a firewall that actually works and allows you to scan internal/external without having to upgrade just hope the next update doesn’t mess it up like various other apps I’ve had smh lol.Show lessKinzTwo16
Firewalla Helps You Learn About Networking
The app and computer interface are fine. But what is amazing is when you sign up for emails, they will automatically send you a short tutorial on something about your Firewalla each week. So you can learn at a slower pace. Pretty cool firewall. I recommend it. Can’t give it a 5, because I like to update the firmware myself, though some people may prefer this automatic upgrading.Show lessthschettgjrddygh
Ipad software flaw
I would like to give this software a better rating however the flaw in the program is a major flaw. This program does not support screen rotation and further the only orientation it will operate in is with both my Ipad and my IPhone upside down. Holding the devices elevated to avoid stressing the connector on the cords is quite fatiguing particularly with a 12.9 inch Ipad. This said; the software does allow one to configure the hardware so if you are patient and take breaks; one can configure the device with this program. However forcing users to rest the devices on their power cords or disconnect the power cord to avoid stressing our devices charging port is a serious flaw in the software.Show lessNN0M
Gold +
Best SOHO firewall ever, easy to setup and use, lots of flexibility and control over devices on the network, one of my favorite features is quarantine, any new devices that connect will be placed in that category until you apply the device to a network keeping it from having any network or internet access. Hands down worth the money all the way.Show lessSlickpoo33
Firewalla is the best!
As a tech savvy person and a parent (of a teenager) I have tried them all. Linksys, Netgear, Bark, Circle, Peplink, Pihole, Pfsense, Gryphon — all of them. I spent thousands of dollars buying hardware and software looking for the perfect combination of hardware and software. Forget all of the big names in this space their software/apps are complete junk.
Firewalla delivers everything I want and a few things I didn’t know I wanted and love.
Standout features, to me:
1. Multi gig WAN failover configuration
2. The best parental controls on the market
3. Whole network ad blocking
4. VPN (enabled me to cancel a subscription)
4. All of this in a single piece of hardware
I’m a fanboy and sing your praises in every conversation that involves a home network or parental controls.
THANK YOU TO THE FIREWALLA TEAM for making my home network hardware dreams come true.Show less( > )
