New app doesn’t allow pre booking
Ever since the new app update it’s slow, janky, frustrating to even select your destinations (the train station isn’t a selectable option, and my partner’s house isn’t even on the map, so have to select a pickup point a short walk away!).
But worst of all is not even providing an option to prebook for a certain time or day. I travel by train a lot and not being able to book a taxi at the actual train station for a set time is a deal breaker.
Simply no choice but to change firm.
Terrible app