Hire an app designer and update this!
There’s no excuse for such a pedestrian app to be attached to such an impressive speaker. It ruins my experience and I listen less. I know that I can use Bluetooth but I don’t want to and I shouldn’t have to. Make this better please. I know you can. I believe in you. You can do much better than this.
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Works great…When it works
I’ve had the KEF LS50 wireless speakers for several years. For the love of all that is holy…for $2000 speakers, one would think the 2 apps needed for this, it could work better. When moving or getting a new phone, or sometimes other random times, the apps need to reconnect to the speakers, which is an Earth vexing experience, typically taking many attempts over 2-3 hours. Most recently, it repeatedly failed with the speaker within 10 m unobstructed view of the router/modem. I would be embarrassed to sell the speakers, despite amazing sound, because of such the ordeal it is to try to get the speakers to connect, that is, to even do their job.
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Improved…
For years (literally, years: I wrote a damning review 4 years ago!) this was a horror show. And given the standard of apps these days and the cost of the speakers it’s poorly designed. But finally I can control Tidal reliably from the App without having to fall back on Audirvāna or Roon. Finally…
Shameful
It is shameful that in 2022 an app this unreliable is still the only means of connecting the LSX to Tidal, except via optical input which defeats the point of having wireless connectivity. I imagine many LSX owners would be grateful for an upgrade to the latest app used with LSX.
Worst app ever
It never works well. The app loses connexion with the speakers all the time. I found a work around (connect the WIRELESS speakers via an internet cable to my router(see the irony), but the latest update forcesme to update my firmware!!!. So nothing works anymore. Needless to say I am not trusting that the firmware update will go smoothly because whatever kef does, there is always an issue with their app. I am now facing the chance that the update will goes to sh❤️t and brick my speakers… VERY DISAPPOINTED Kef, you should do better.
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Finally. They Fixed It… But…
As we all know, the Control and Stream apps, up until about four months ago, were utterly worthless. Those of us wanting to stream Tidal had no other option (of which I am aware) than to pay for Roon. Finally, they got around to fixing the connectivity issues. But… the highest Tidal quality available using the Stream app remains HiFi. We need a Tidal Master option!
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Worst. App. Ever.
Title says it all, it’s literally the worst app I’ve ever used. I’m not even going to do a rundown of all the issue because obviously nobody from KEF cares, but the biggest issue is that 99% of the tracks on my phone are greyed out and cannot be played in the app. These are tracks physically stored on my device not in some cloud streaming service somewhere.
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Laterally “useless” app…
I’ve never been able to use this app at all since I bought the speakers. Not even once even after an update…
Kef speakers are great but software is garbage
My LSX speakers are connected by Ethernet, directly to the router and also both speakers are linked via cable too. Their wifi is terrible, the apps are terrible.
KEF are you going to do anything?
I am in the same camp as most here. Love the speakers, the software is outrageously bad. Even worse is KEF’s complete lack of interest in their product and customer satisfaction.
At AXPONA (before KEF had their temper tantrum) people were lined up outside the door for these with credit cards ready. Your just going to ignore these people?!
KEF are you going to do anything to make your product useable? This thing is awful!
At AXPONA (before KEF had their temper tantrum) people were lined up outside the door for these with credit cards ready. Your just going to ignore these people?!
KEF are you going to do anything to make your product useable? This thing is awful!
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