Food Basics User Reviews

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  • Make lists shareable

    What would make this and other grocery store apps great is the ability to share your list with your household in real time, on the app. For example, if I make a list in the app, I should be able to title it (i.e. cottage weekend with family) and send it to my family within the app, not just as a list in text messages. If it was in the cloud in the app, we can all check off in the same list, especially if we are shopping at different locations from the same grocer. Then, as a family, we could accumulate points on the same account.
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    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you. The Food Basics social media team.
  • Not useful

    There is no way to search for items (iOS) nor can you pick a time for pickup.
    There was a way to start an on line order but it has disappeared.
    Time for Food Basics to hire some coders that are capable.

    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you. The Food Basics social media team.
  • Useless

    Why create an app only to give you a couple extra sales per week. Really disappointing.

    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you. The Food Basics social media team.
  • Flyer never shows up

    I’ve deleted and redownload this all, and still no flyer.
    That’s almost the entire reason I got it.
    The site is awful to navigate, and silly me thinking the app would be better.

    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you. The Food Basics social media team.
  • Help

    Been trying to reset my password for months never get any of the emails.
    Update: It’s a joke at this point. I sent you emails, and I’ve never gotten a response. Im done with this app.
    Over a year later and still no response

    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you. The Food Basics social media team.
  • Can’t use my account anymore

    I originally made my account signing in with Apple, and it seems on a recent update they removed the option to sign in with third party apps. But it’s also impossible for me to use the same email address that was associated with my account to make a new account or create a new password so I can sign in using that email.
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    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you and have a nice day. The Food Basics social media team.
  • Zero stars

    App is unusable. Can’t sign in, try to get password sent to me and it doesn’t ever come. No updates to app in 7 months. Waste of time! Shopping elsewhere…

    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you and have a nice day. The Food Basics social media team.
  • Brutal

    App won’t work in store unless I turn off free wifi. Couldn’t login 98% of the time I tried to use the app. Finally gave up and had to create a new account so I could use the weekly coupons. Tried to reset the password numerous times but never received the password reset email, EVER! App needs some serious work to make it usable.
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    Developer Response

    Hello, we are sorry to learn that you are encountering difficulties. Is it possible to send your contact information and more details to consommateurs@metro.ca ? This will allow us to make sure that we make the appropriate follow-up. Thank you and have a nice day. The Food Basics social media team.
  • Great app!!

    I dont get weekly flyers anymore so i just LOVE this app. When i go shopping i just call up the grocery list i made while looking at the online flyers and im guaranteed to never miss a deal at Food Basics again!
    All apps should be this easy!

    Developer Response

    Thank you! The Food Basics social media team
  • Coupons

    Getting Host Error 521, unable to open app with coupons available when in store.
    Useless

    Developer Response

    Hello, we're sorry to hear that you're experiencing difficulties. Is it possible to send your contact information and further details to consommateurs@metro.ca? That way we can make sure we follow up appropriately. Thank you and have a nice day. The Food Basics social media team.

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