Scam
Orders are canceled after waiting for an hour and they still charge your credit card.
☹️ Missing this App
We do need you back here in SAL! The “other” App (yes, the red ones!) is TRASH ! You have made me work with the worst App and Customer services since you sild your company to them 😩! Please come back ! We miss HUGO !
☹️ Missing this App
We do need you back here in SAL!
The “other” App (yes, the red ones!) is TRASH ! You have made me work with the worst App and Customer services since you sild your company to them 😩!
Please come back ! We miss HUGO !
The “other” App (yes, the red ones!) is TRASH ! You have made me work with the worst App and Customer services since you sild your company to them 😩!
Please come back ! We miss HUGO !
Bad app
This is my first time trying these up and I’m so mad because I never received my order. Then I waited for two hours and I never get my order I tried to talk to them they left the chat in never answer I don’t recommend this app for people to tried to order for other countries because the still your money
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Good app but doesn’t let me use my credit cards
The app was good for quite a long time. I travel from the US where I reside to Honduras quite often. Out of the blue I can’t pay with my US credit cards. I use them all around Honduras without any problem. It’s just the app Hugo. Hope this gets fixed cause it ruins the experience. I tried contacting support and blame my credit card companies. I contacted them and they have no idea what they are talking about. So seeing how I can use them all over Honduras without a problem I believe there is a glitch on the app. Hope it gets fix
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Not Trustworthy!
I had a horrible experience with this app.
I was staying in a remote area and checked before booking holiday if I could get food delivered as there is limited to no option where we were. I ordered food the first night and it was delivered without an issue but after that we couldn’t get groceries or anything else, we went a whole day without food on one of these days. On our holiday!!
The “help” chat was useless and rude!!
Not trustworthy!
I was staying in a remote area and checked before booking holiday if I could get food delivered as there is limited to no option where we were. I ordered food the first night and it was delivered without an issue but after that we couldn’t get groceries or anything else, we went a whole day without food on one of these days. On our holiday!!
The “help” chat was useless and rude!!
Not trustworthy!
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Cuidado
Fue genial al principio luego me cobraron un pedido que el restaurante no aceptó y simplemente me cobraron y me dieron créditos, pero ¿y si quieres que te devuelvan el dinero? No, solo en créditos.
Charged my card without an order
I tried ordering something. It said error. I tried again. It said error.
No record if an order on Hugo but two charges to my card. Hugo wont help. Now I have to call my credit card company. Horrible customer service.
No record if an order on Hugo but two charges to my card. Hugo wont help. Now I have to call my credit card company. Horrible customer service.
No UK mobile option
There is no UK mobile option
Buggy - weird error with payment cards
Seems to accept me adding a mainstream US bank visa credit card and mainstream UK bank card and then gave a weird error when I tried to make orders
