Helios Pro User Reviews

Chemical Wedding

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Waste of time

I’ve tried using this app on several occasions and it’s always a struggle to get it to recognize where I am and what time it is. Painfully frustrating.

canmield

a year ago

Response from developer

Could you send an email to me--I'd like to discuss. Many thanks in hope nic@chemicalwedding.tv

App crashes immediately

iPhone 15 Pro - was only able to open it once, and it crashed as soon as I tried to set the timezone. Now it won’t even make it past the splash screen.

JeremyRatz

a year ago

Response from developer

jFalztar Could I ask what phone and operating system you have? Please send a note to Nic@chemicalwedding.tv Many thanks, in hope

Great app

Hey guys great app, works great! Been using it for years.

Would love to see a widget developed for my phone to be able to track the sun without needing to open the app or even to just have quick access to it.

Anyway! Great app, would buy it again :)

Thanks
J

J-Cools

2 years ago

App doesn’t load, crashes instead

I get the startup screen 30 seconds later it crashes. Restarted my phone…. Same thing

cbarrett83

3 years ago

Response from developer

cbarrett83 Could you send a note to toby@chemicalwedding.tv and we'll solve your problem. Many thanks

Excellent App

Sun tracking allows you to calibrate by sun position (which other programs lock) and 3D buildings view is unique and immensely useful. Developers really care - wrote them requesting the use of the phone’s wide angle camera and within two days they had created the feature. Very impressive.

justinjblack

4 years ago

Where’s the sun?

On every location scout the sun is always in some random place. Calibration hardly if ever seems reliable. If this takes a lot of effort to troubleshoot I think it’s simply not worth it.

Concept and design are all good and helpful, but in reality it’s not useable

Christian-stone

4 years ago

Response from developer

Christian I suspect that your device compass is mis-set. Could you send an email to toby@chemicalwedding.tv and we'll try to get your settings corrected. Kind regards

If you app is not working try this:

I just paid for the app and is not working, I want my money back.
**Update**
I restart my phone and didn’t work, but I erased the app and re-installed and is working perfect.

Vladimir Aguilar Morales

4 years ago

Response from developer

Vladimir Could you email toby@chemicalwedding.tv and we'll find the problem. (At present, there are no crash logs matching an app not opening so I'd love to get to the bottom of this.) Kind regards

Live view is and has been broken.

Ever since I wasted my money on this app, it’s been broken. The live view has never been accurate, even with trying to calibrate. And sometimes you are trying to see where the sun will be in a few weeks, so calibrating to the sun is worse than useless. I’ve just gone back to using my free app that works much better. Dumb that you can’t get refunds on apps.

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SvenBuc

4 years ago

Response from developer

Sorry to read of your Helios headache--the most common problems are operating software updates or compass settings so I'd like to find out how to solve your specific problem. Please send an email to toby@chemicalwedding.tv and I'll address your specific problem. Kind regards

Great App - Poor compass accuracy

*update*
Spoke with developers and understand the hardware limitations associated with this issue. I appreciate they seem to be doing all they can with every hardware release. Hopefully they keep pushing it forward. I’ve also done further comparisons and have realized sunseeker uses a few tricks to disguise their inaccuracies as well so the difference isn’t quite as severely as originally suspected. However I still continue to find sunseeker to be more accurate without user calibration.

Big fan of the app and UI, but my main use for this app is live view and the app falls down there compared to its main rival “Sun seeker.” If I line up the sun and calibrate that way, I tend to get solid results but if I select use the compass I find the results to be significantly off. I’ve tested this in many environments over two phones (currently 11 Pro) and come away with consistently poor results. I find Sun seekers results to be much more reliable. I’m not sure how they calibrate vs the compass calibration Helios uses, but whatever they are doing I wish Helios would adapt. I’d much prefer to use this app only. Will keep testing, would love to hear the developers thoughts- no way they haven’t tested vs sun seeker internally...

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Mtfield