The Dyrt User Reviews

Reviews Summary

Top reviews

Planning

Just downloaded this today and haven’t had much time with it but it looks to be very helpful in locating places to stay

Response from developer

Thank you for your feedback and welcome to The Dyrt community! Please reach out to support@thedyrt.com at any time if we can answer questions or field your feedback. Happy camping!

Too much money for occasional use

Not paying $2.99 per month for something I might use a couple times a year.
Not when there are so many free apps that will do the same thing.

Response from developer

Hi there, The Dyrt app is entirely free to sign up and use to locate campgrounds that suit your camping needs. The PRO upgrade is optional and includes features that you won't find with any other service including: ⠀ no booking fees ⠀ offline access to over 50,000 campgrounds ⠀ access to the free camping collection Please email us at support@thedyrt.com if we can answer questions!

Everything is paywalled now

Used to be great and the free version was awesome. Now, you can barely look at the map without a subscription making it useless as a “free” app. Lots of other actual free options especially if you just want to see BLM land.

Response from developer

Hi there! Thank you for the feedback. The free version of The Dyrt gives users access to most filters and our entire campground database with reviews, photos and detailed content. If we can answer any questions for you about how to use the free version of The Dyrt, please reach out to support@thedyrt.com. Happy camping!

Scam

EDIT- This company runs a scam. You sign up for the free version then they automatically upgrade your account to “Pro” then charge you for this, even if you canceled your account. Then once I reach out to the company about this charge, they reply the first time, then claim they don’t get my emails after that. You can see this from their unprofessional and childish response below. Funny, they did receive my email informing them that my credit card company was disputing the charge. As you can see, other users have had the same issue. This app was worthless anyway. It took us to strange campgrounds and some that weren’t even open anymore. Don’t waste your time.

I used the free version of this app a few times in December of 2021 then cancelled. I just ended up with a $35 charge on my account. When I reached out to let them know, I received shady responses from their employ “Suzy B” claiming I was not responding to email. This was absolutely not true. I sent them multiple emails and screen shots of the charge. I finally had to contest the charge through my credit cards company and The Dyrt is still saying I never responded to them. COMPLETE SCAM!!! DO NOT use this app!
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Response from developer

Steph - should you decide to provide the information we mentioned is required to find the emails you said you sent, then we can dive into answers. But without your cooperation, we are at a stand still. We know PRO isn't for everyone - so we wish you happy camping and safe travels.

Canada?

Would rate a ten if Canada were included😢

Response from developer

Thanks for the thumbs up! We hope to include Canada and Mexico in the future - but we want to perfect the details in the US before we move forward. So keep your eyes peeled in the future! Cheers to adventures!

Almost useless unless you have a self contained rv

The filters just do t work if you feed in van or tent. So many of the places listed are rv parks that don’t even have places for tents/vans. The route search looks much better than it is. For three trips now I’ve started with the dyrt app and not found one place after much back and forth. It’s aloo awkward because you kep having to redo the search. I was gifted a year of pro so I kept trying it but now I’m done. Maybe it’ll improve but so far, not for me. The only thing I appreciate was the way you can look at your route and set the distances or number of stops you want to make. Great idea but not enough good filters
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Great for road trips.

I’ve done two cross country road trips one before I knew about this app and then another one with this app. This app made it significantly easier to find campgrounds and has good search features to help you find campgrounds along your route. Definitely recommend it for all those looking for campgrounds nearby or across the country.

If you’d like to hear about the road trip I went on check out The Godventure podcast.
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EDIT: RESOLVED Ripped off- cannot restore purchase, no response from “support”

EDIT: I missed the email that their tech support had sent me following up with my complaint. The bug has been fixed and their customer support was excellent after all. Five stars, very useful app

Previous review: Purchased the yearly subscription. When I reopened the app a month later it suggested a week long free trial of the Pro version… but I have already purchased the pro version. When I tried to “restore purchase” on the app I press the button, it goes grey reflecting that it has been pressed and.. nothing happens. I restart the app and try to restore purchase again. Same thing occurs. So I sent an email to their customer support expressing the issue I have been experiencing. No response in over a month. I have tried restoring my purchase multiple times. I attached a receipt of my purchase to my customer support email proving I paid $35 for the yearly subscription. No reply. No app. Nothing. Ripped off. No customer support. Nothing but crickets. Flushed $35 down the toilet.
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Response from developer

Olivia, thanks for the update! So glad we could solve your issues and glad it was a simple matter of a lost email. Cheers to adventures!

Already loving it

I just barely downloaded the app but within the last 15 minutes of searching through it I can tell this is going to be a useful tool for the new lifestyle I am embarking on with my family this next year! We only have one more winter season in a cooped up overpriced “low income “ apartment with strict rules regulations no breathing room and a predatory tow company! I will be writing review after review of the different campgrounds we stay at.
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Filters Are Useless

There should be a button to report these people if their campground is being listed under the “free” filter if in fact it is not free. If you do not offer WiFi, you should not be advertising your campground as having WiFi. Basically the filters are useless and you end up having to contact each and every campground by phone in order to make sure they are true to what they advertise, and 90% of the time, they are not. I blame the app because again, they should add a Report Button so that when someone is falsely advertising, the consumer can bring that to their attention and the person doing the false advertisement should be hit with a warning that their advertisement could be suspended if they do not correct the issue. It is not fair that people have to find out the hard way that the campground is not what they expected and it defeats the purpose of the app if I have to manually call a bunch of campgrounds myself to get to the bottom of what their all about. The app needs some damage control.
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Response from developer

Great news - we actually do have an "improve" button to report inaccuracies - it's on every single campground page in the app. There is a button called "Add Camp Info" and this is where you can do exactly what you need. Please email support@thedyrt.com for more info. Thank you for wanting to help us improve!

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