UPTCL User Reviews

Top reviews

App Keep Crashing

After the recent update the app keep crashing on ios 12.5 and now im unable to use it anymore i will update the review once it gets fixed

Response from developer

Dear Customer, we regret the inconvenience caused. Please feel free to reach out to us by emailing your mobile number and providing relevant details of the issue to customercare@ufone.com or by dialing 333 from your Ufone number. Our team is here to assist you, and we appreciate the opportunity to help. Thank you for your understanding.

Refuses to launch

Crashes immediately on launch since the new update

Response from developer

Dear Customer, we appreciate you raising your concern. Please update the App to latest version for enhanced experience. We trust that you'll find our newly updated App enjoyable and keep using the App to enjoy the vast variety of features. Thank you!

App not opening crashing again and again

App is not working properly now after the latest update the app crashing before opening properly please fix this issue

Response from developer

Dear Mr. Basit, we are sorry that you had a bad experience. Please email us your mobile number along with relevant details of the issue at customercare@ufone.com or dial 333 from your Ufone number. We’d be happy to help you. Thank you.

Upgrade Needed

This app definitely needs an upgrade with all it's bugs sorted out. The lock feature if you refresh more than once is absolutely useless. And just the app is very slow in general. The Zong and Jazz are so user friendly and also allow for more than one user to be added.

Ufone bad service

Very bad app Ufone i ever used . Never open when it’s needed. And very bad internet service

Not working well

This app not working well, I am getting my updated date every single time I am trying to logon. Always hung.

Poor performance

Crashing & crashing again & again. Needs to be sorted out by the concerned authorities.

Useless app !

Useless app for apple especially iPhone X and above. It keeps on crashing doesn’t show the amount in account balance and doesn’t update the super card. Also it doesn’t allow to buy super card from current balance. It’s basically a useless app. Ever since I’ve downloaded it I haven’t been able to use it even once as it never works!
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Keeps crashing- useless

Keeps crashing

Terrible app

Thinking of changing sim because this app is so poorly designed. Constant bugs and glitches. It’s the most annoying frustrating app to use since half the time it doesn’t work. It’s baffling how such a big company has an app designed by a 4 year old

Response from developer

Dear Mr. Mekael, we are sorry that you had a bad experience. We would request you to please share your concern with us via Live Chat service from My Ufone App by following track path: Home > Live Chat or email us your mobile number along with relevant details of the issue at customercare@ufone.com or dial 333 from your Ufone number. We’d be happy to help you. Thank you.

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