SOL Global User Reviews

SOL Global
SOL Global
SHINHAN BANK CO. LTD

Top reviews

Trash.

This app is terrible.

์ธ์ฆ์„œ๋กœ ๋กœ๊ทธ์ธ ์•ˆ๋จ

๋น„๋ฐ€๋ฒˆํ˜ธ ์ž…๋ ฅํ•˜๊ณ  ๋„˜์–ด๊ฐ€๋ ค๊ณ  ์™„๋ฃŒ๋ฅผ ๋ˆ„๋ฅด์ž๋งˆ์ž ์•ฑ์ด ๊บผ์ ธ์„œ ํ•  ์ˆ˜ ์žˆ๋Š”๊ฒŒ ์—†๋„ค์š”

Canโ€™t login

I keep trying to do mobile authentication and I get all the way to the login methods but not a single one works. Every time I try, the app says the service is โ€˜temporarily unavailable,โ€™ but this problem has persisted for the past four days.

App crashing

The app crashes whenever I try to log in, making using mobile banking impossible. Iโ€™ve done many steps, such as rebooting my phone, deleting and reinstalling the app and it still wonโ€™t work

Locked out of my account with no access to customer service

Have been locked out of the app with no option to contact any kind of customer service to fix it. Garbage app, avoid where possible. On another note why does ShinHan need so many apps..:

Not very good at all

Agree with previous reviewers that the app is not very good at all. Constantly waiting for the spinning wheel of doom to stop.

English app works once, then you have to delete and reinstall

This app works once, and then I have to delete it, reinstall it and go through tedious login process again.
Does nobody ever test this app before it is released??
Supposedly the Korean app works better...

Perhaps one of the worst apps written

Is it fast? No.
Is it clear whats happening to your money? No.
Is it in English? Kinda?
would I ever recommend it?. No.

Last update = no login

I can no longer login. I checked and see it was just updated. I know the English version probably isnโ€™t a Shinhan priority but I hope they fix it soon.

Garbage

This app is garbage. Iโ€™m pretty sure the developers only tested this on the latest IPhone model. Because of this, if you have an older model many numbers and displays are cut off to the point of being barely visible. What is visible usually looks bad. Right now I have an IPhone 10 and it is not possible for me to transfer money because the number for my security card is not displayed.
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