DK Visual Dictionary (2017) User Reviews

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  • Can't download audio

    0% English audio downloading
    0% Japanese audio downloading

    Please fix it

    Developer Response

    We're very sorry for the problems you have experienced with the DK Visual Dictionary app. This was due to a technical issue which has now been fixed. Please try deleting the app from your device and downloading it again to ensure you are using the latest version. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the problems you are experiencing and we will try and find a solution for you.
  • Same problem with Arabic

    I like the concept and even though the interface is severely lacking, the ability to play the audio pronunciation is a very powerful feature. Only problem: the Arabic audio won’t download! Please fix this.

    Developer Response

    We're very sorry for the problems you have experienced with the DK Visual Dictionary app. This was due to a technical issue which has now been fixed. Please try deleting the app from your device and downloading it again to ensure you are using the latest version. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the problems you are experiencing and we will try and find a solution for you.
  • Language Download

    We got the Japanese and Russian books for Christmas. They books are great but not being able to download the languages in the app is very disappointing. We tried reinstalling and restarting our phones but no luck. Please fix or provide guidance on how to download language pack.

    Developer Response

    We're very sorry for the problems you have experienced with the DK Visual Dictionary app. This was due to a technical issue which has now been fixed. Please try deleting the app from your device and downloading it once again to ensure you are using the latest version. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the problems you are experiencing and we will try and find a solution for you.
  • Downloading english and Russian is not working.

    Three stars because I like having the book digital and I can just write down reference number for the categories the app can be improved and obviously bugs are a problem.
  • Not working

    I bought a hard copy book the other day, (Russian English bilingual Visual Dictionary) hoping I can use the free app that they are promoting.

    To the developer of this app, please fix it because it’s not functioning. I have scanned the barcode of my book and I wanted to download the audio and it’s not working. It just says “audio downloading” and still on 0% not moving an inch.
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    Developer Response

    We're very sorry for the problems you have experienced with the DK Visual Dictionary app. This was due to a technical issue which has now been fixed. Please try deleting the app from your device and downloading it again to ensure you are using the latest version. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the problems you are experiencing and we will try and find a solution for you.
  • German English Audio file Download Issues

    Cannot download the necessary audio files…says downloading but is not! Very disappointing.

    Developer Response

    We're very sorry for the problems you have experienced with the DK Visual Dictionary app. This was due to a technical issue which has now been fixed. Please try deleting the app from your device and downloading it again to ensure you are using the latest version. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the problems you are experiencing and we will try and find a solution for you.
  • Good book useless app

    Audio files for Russian Visual Dictionary won’t download on iPhone. Both English and Russian are stuck on 0%. Frustrating. A good idea ruined by glitchy software.
  • Doesn’t work

    Bought the Spanish-English illustrated dictionary which promises to include this app. Downloaded the app and it refused to accept the barcode or ISBN and unlock the content. Downloading it was a waste of time.
  • Book not recognized.

    I was really looking forward to using the app with my book to help with pronunciation. Unfortunately the Képes Szótár angol-Magyar is not on the list or can’t be recognized. I hope this can be fixed.
  • Please allow slowing down the audio. Can make a bar.

    Please allow slowing down the audio. Can make a bar: 20%, 40%, 60%, 80%.

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