Clean Up Storage User Reviews

Reviews Summary

Top reviews

Best tool! definitely recommend

Cleaner Kit is seriously a lifesaver for anyone like me who’s constantly battling iPhone clutter. I love how it effortlessly cleans up my storage by getting rid of those pesky duplicate photos and videos—no more endless scrolling through my gallery! This alone has saved me hours of manual cleanup. And managing my calendar? It’s a breeze with Cleaner Kit—old events disappear in a flash, keeping my schedule tidy and current. It’s like having a personal phone cleaner and organizer all in one app!! Plus, it’s not just about cleaning up—I can quickly test my internet connection speed, which is handy when I need to troubleshoot or just want to ensure I’m getting the best performance. On top of that, the app offers a secure space to store sensitive information like photos and contacts, giving me peace of mind knowing that my personal data is safe. Overall, Cleaner Kit has exceeded my expectations in terms of functionality and ease of use. It’s perfect for anyone who wants to maintain a clutter-free and efficient iPhone experience without the hassle. Highly recommended!
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Response from developer

Hello! Thank you so much for your detailed review! We're thrilled to hear that our app has made such a positive impact on your experience. It's great to know that the additional features, like internet speed testing and secure storage, have also been useful to you. If you ever need anything, feel free to reach out to our support team at support@aiby.com

Don’t recommend this personally

I sat for the past 3 hours on my phone looking at the 12,000 photos on my camera roll to delete. This app organised it and then when I had finished checking all the ones I wanted in case the app has selected incorrectly or not up to my standards, I get a notification that says if you’d like to delete the 5,000 photos you’ve selected, you need to pay for a 3 day trial then £6 for week. The other option was to watch 256 ads??

Why have I sat down for this long just to get a notification to say I cannot delete my photos until I have done this. I wouldn’t have organised it in the first place if I knew this would happen.
This is just my experience and my opinion. Others may disagree.
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Response from developer

Hello! We offer a free version of our app with basic features and certain limitations for our users. The app is available for free; however, there is a limit on the number of photos that can be removed, so a subscription prompt may appear. Additionally, we provide a free trial that includes all premium features before committing to payment. If you require any assistance, please feel free to drop us an email at support@bpmobile.com. We will be happy to help.

No customer service! They pretend to be helpful, though

This is not working as it once did…. I have reached out to customer suppprt multiple times and can’t get a response. This thing deleted some of my contacts too! A few weeks after I posted this, the developer responded that they return all emails… not true. I am still waiting for a response and resolution to my problem.. this app messed with contacts.. dropped names from numbers or even complete contacts… the backup feature will not work.. what a fiasco! So, after about 2 weeks since I wrote asking for help, they responded back to me with sone boiler plate instructions… I tried and it did not fix… I wrote them back stating such and am waiting now again 2 weeks with no response… comically, they responded back to this review stating they return all emails…yea, right

So these folks got back to me and asked me not respond back to them once I sent an initial request for support… I figured that after weeks with no response that a reminder would be in order. They said a successive request would place my request at the end of queue… I gave up and found another app to fix the mess they made
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Response from developer

Hello! Kindly note that our support team responds to all emails. If you've already tried to contact us through our support team, please check your Spam folder as our emails may have been directed there by mistake. Please ensure that you have entered the correct email address, which is support@bpmobile.com, if you have not yet received any response.

Don’t use for huge amount of photos

I am so upset. I spent an entire day cleaning up photos using the “duplicates” function - I had made it through 7 out of of 13 years of photos, but could not hit the “delete duplicates” button yet because I still had 6 years to review. I put my phone down for an hour or two for dinner, and when I came back the app had reset itself and my entire day’s worth of work is gone. Everything went back to the app-recommended duplicate setting instead of with my manual updates. Unless there’s a fix for this where you can batch photos to remove, I am deleting the app immediately. Note: the actual functionality seemed to work really well. But some photos it marked as duplicates weren’t duplicates at all, requiring manual review before deleting years’ worth of family photos.
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Response from developer

Hello! We're sorry to hear about your experience. Could you please provide more details about this at support@bpmobile.com? We'd like to resolve this for you.

PLEASE PAY ATTENTION TO WHAT U BE DELETING

Ok so I have gone to the eras tour recently and I obviously have tons of videos because it was one of the most exciting days of my life so knowing I have so much photos and stuff because of this I was thinking of downloading this app to help make some more storage from for apps, photos, and even videos so I get the app set it up and everything and keep in mind while I was getting this app I was not expecting to delete any other the eras tour videos anyway so it says I have the option to delete about 19 videos and some other videos so me obviously trying to declutter my iPhone I click this option NOT KNOWING ITS DELETING MY ERAS TOUR VIDEOS LIKE HOLD ON WAIT A MINUTE but luckily the app lets u get them back somehow even though I haven’t figured that somehow out please keep in mind when deleting stuff from this app to see what the app is trying to delete because I almost lost the best day of my life due to this app.
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Response from developer

Hello! We apologize for any inconvenience or confusion caused. Our app does not have the ability to delete your photos, videos, or any other personal data without your explicit consent. Our app is designed to help you organize and manage your storage space, but it does not initiate any deletions without your direct action or explicit permission. We kindly ask you to contact our support team at support@bpmobile.com so that we can look into the matter. Our support team will be able to assist you better.

Would recommend

This app is amazing! Seriously! It merged duplicate contacts, got rid of duplicate photos and such and let me have a choice weather to do so or not. It is worth all the adds I have to watch. My storage was full until I used this. The video compressor ( I had to swipe to the next page to get it) really helped. The only thing was that it did not show in settings at first, but if you wait a second or two, your storage will clear up without having to delete so many things. The only downside is you must pay for premium and can’t get everything, but with all the adds and not having to pay, this should be on everyones device.
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Response from developer

Hello! We're thrilled to hear that you're enjoying our app and finding its features useful. We understand that the premium pricing might not be for everyone, but it's necessary for us to continue developing and improving the app. You can still use the basic features for free. If you have any suggestions or issues, feel free to reach out to us at support@bpmobile.com.

Fraud

Fraud app No one will download it but it will cost you money.

Response from developer

Hello! Could you please tell us why you dislike our app? If you have any suggestions, please send them to support@bpmobile.com

Eh

I downloaded it for the free trial to clean out my photos. I’ve got a lot, I’m a 21 year old female who’s had the same iPhone/iCloud information since 2017. So there’s a lot to clear out. Well, it cleared out a lot, I went to recover a few things become some of the photos I just couldn’t let go (family loved ones etc.) but then I noticed, some of my photos and videos it had already kept, some of them somehow duplicated randomly through my album. So I had to go through and again delete duplicates, then there was the matter of it literally screwed my recents album and now I can’t find the photos I’m looking for unless I go to my timeline…I mean, it’s good, but some things happened to my photos that made me a little confused and weary. I’ve always been weary of these apps, but I mean it did clean out a LOT of junk from my photos.
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Response from developer

Hello! We're sorry to hear about the issues you've encountered with our app. It seems like there might have been some unexpected behavior with the app. Could you please provide us with more details at support@bpmobile.com? We'd be happy to assist you.

Amazing choice!

Our contacts or videos had not been saved for going on a year now. When my husband got a new phone he was real upset that new contacts or needed info didn’t switch over. I had thousands of pics in my phone taking up our whole iCloud. I would start to try to delete them but even deleting a couple hundred made no difference. It was overwhelming and took much too much time. I was always stressed out that I would NEVER get it done. When I searched into options and came across this, I figured I had nothing to lose with a 3 day free trial. Best decision I ever made!!! I deleted THOUSANDS of pictures ten times faster that I would have in a stress free and organized way. I thought it would be impossible but this app truly helped. I highly recommend. I was busy so didn’t finish during the free trial but I paid only 4.99 for a week and finished it by then. When I was done I just canceled. I will use this anytime I have many things that need to be deleted.
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Scam!

This is a massive scam. I signed up for the free trial and cancelled my subscription before the trial ended, they still charged me! I went on their settings where there was an option to “request a refund”. I put in my request, then it said they can’t give refunds, only the Apple store can give refunds. So why have it as an option on your app???
Apple did end up refunding me thankfully.
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