Layout and Loading
The layout is really nice and easy to navigate. Recently, however, the app won’t load sometimes. This is incredibly inconvenient because I will try to check my schedule and it won’t load. This is the only way I can look at my schedule. So, if the app won’t load I won’t have a clue when I work and there is no accessibility for me. It used to work really well, but with the updates the issue has been getting WORSE. Please update the app to have it load quickly again, thank you.
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Suspended for no reason
I’ve been suspended for over a week now. My managers and directors have no idea why this has happened and has emailed hotschedules and all they got was to reset my password. It wouldn’t work so I tried reinstalling the app. Nothing. I can’t see my schedule in the app, cant request off through the app, can’t pickup or drop shifts or do anything associated with the app. This makes it very hard for my team leaders to keep track of what’s going on and this needs to be fixed.
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Fix it
The app worked fine at first. I could see my schedule and it let me know when a new schedule was posted or if I had a message.
The new update now I have to log in like it’s a computer and than it said I’m not in the system. I’ve been using it for like 3 weeks. What’s going on? I uninstalled and installed again said the same thing. I looked at the other app where you had to pay. It’s doing the same thing.
Fix it. This is getting really annoying.
The new update now I have to log in like it’s a computer and than it said I’m not in the system. I’ve been using it for like 3 weeks. What’s going on? I uninstalled and installed again said the same thing. I looked at the other app where you had to pay. It’s doing the same thing.
Fix it. This is getting really annoying.
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New update
With the new update I can’t see when my shifts end, or when anybody else’s shifts end. For example, if my shift is a 6am-2 it’s only showing me the 6am part. This happened with the new update. Before that I’ve had no issues with the app.
Not a good layout
The app is just not easy to navigate. I believe this app could be so much more organized. I find it unnecessary to have to first click on the calendar icon on top, and then each day of the week over and over just to set up your availability. I think having a pop-up or a drop-down box after simply clicking on each day of the week, with the time frame you are able to work, would be much easier and faster to set up.
Even on the website, the availability calendar is set up almost like an excel sheet when it could just be a one-click drop-down box of the hours you’d want to work.
The message feature on the app doesn’t give me notifications of a new message so I often read them late (doesn’t go through push-notification), and new messages should be in bold print to differentiate between old/new messages. Simple features make a huge difference.
Even on the website, the availability calendar is set up almost like an excel sheet when it could just be a one-click drop-down box of the hours you’d want to work.
The message feature on the app doesn’t give me notifications of a new message so I often read them late (doesn’t go through push-notification), and new messages should be in bold print to differentiate between old/new messages. Simple features make a huge difference.
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More flexibility
The system allows only a pre 3 week notice and there is always something going on. Since the system makes the schedule as I have been told it doesn’t allow us really to make our real schedule. Logging in is always a bother and we are in a time where we need quick access.
areas of improvement.
I would like to be able to scroll past the previous work week. Also, would like for it to show the number of hours being worked each week and it adjust if schedule changes are made.
App installation update by developer
I have an iPhone 5 and have had this app for six months and it has worked amazing. I love the app! But about a month ago the app stopped updating and I could not update in the App Store but it still allowed me to access the app. But a week ago it refused to let me into the app and said I had an authentication failure so I uninstalled it and tried to reinstall it and now it won’t let me install the app back on my phone. So I was hoping to get an answer or find a way to fix it. Thank you for any help. I hope this can be resolved.
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Great App
This is a fantastic scheduling app, it totally gets the job done! Two things I would love to see implemented. Schedule notifications (when a new schedule is posted, or what my hours are for the upcoming day) and the ability to see all my hours totaled at the top of the week. Awesome work on all fronts. Thanks!
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I liked Shift Agent better
On HS you are unable to see the whole team you are working with. If you are scheduled front of house, you can't always see who is back of house or in leadership. You also only have the options of being available or unavailable. On Shift Agent you were able to say when you preferred to work or preferred not to work even if you were available.
Also, the interface just isn't pretty. It's shallow but as a consumer, it matters.
It still gets the job done and works. But these are ways it could be better.
Also, the interface just isn't pretty. It's shallow but as a consumer, it matters.
It still gets the job done and works. But these are ways it could be better.
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Response from developer
We appreciate your feedback. To view the entire schedule give this a try - https://help.hotschedules.com/hc/en-us/articles/115002654668-HS-How-to-View-the-Entire-Schedule-on-the-Mobile-Apps
