ServiceTracker

Manage your business inside and out with ServiceTracker™ "Quote to Cash", business and operational IT solution. We specialise in Water Hygiene & Legionella Control - Fire Protection, Security, Access & Electrical - Pest & Environmental Services Service Contract Management, Service Control and Scheduling Field Service Mobile Billing Management and ERP/Business Intelligence Get 360 degrees visibility to your customer accounts and contracts for effective service and account management as customer information is captured right from the start of the process. Your Customer Services teams and labour planners have full visibility of what's happening in the field and know exactly the location of all field staff with Geolocations, fully integrated scheduling and mobile workforce optimisation using intuitive screens and interactive calendars Using Task receipt and acknowledgement and status updates, field staff have control over their workload. ServiceTracker provides full off-line capability when upadating electronic service sheets / log books / asset management (including bar code scanning) and electronic signature capture. Contracts, one-off quotes and customer pricing schedules are all integrated to ensure invoices are created and dispatched at the earliest opportunity. ServiceTracker is also a Revenue Management and ERP solution providing a holistic view of both the customer and internal resources through effortless reporting.