Adobe Scan User Reviews

Reviews Summary

Top reviews

Great scanning app with all the features

Everything you need from a PDF scan app. Every time I wish there was another feature - I realize it already exists within Adobe Scan. Adobe at its best!

Response from developer

We appreciate your positive feedback and are glad you're enjoying the features!

Nice app but needs to improve camera choice

At first, I love this app. It helped send good quality pictures, I use it for online tuitions and send my work directly through a PDF. It flashed automatically and auto edits the picture better. However a few months ago, I had to take a picture of a couple pages of my work for tuition. The camera lens automatically went to 0.5x mode?? I have an iphone 11 so I have two cameras. I had the normal one because it obviously has good quality but the 0.5x is too zoomed out and blurry when I take the pictures and I can't even take the pictures properly even when being still. Even if I zoom in its still blurry and before I had the normal camera on the app which is a bit odd. I've been researching trying to change the camera lens back if there was an option but theres nothing. Overall good app but I can't even take good quality pictures anymore.
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Response from developer

We appreciate your detailed feedback about the camera issue. We understand how frustrating it is to experience blurry photos. Could you please share a test file with our developers at Grp-adobescan-android@ios.com? You can also contact our community of experts (https://www.adobe.com/go/adobescansupport) for better assistance. We will love to investigate what's not working for you and help resolve the issues. Thanks! 🙂 ^SS

The most useful I have

It’s very useful for school the school has other iPads with it but they get taken so downloading it made it easier because I don’t have to wait to get the iPads since a lot of people needed it to scan there book

Response from developer

We appreciate your feedback on how our app has made your school life easier! Thanks, SS

Typical Adobe Money Grab

Adobe is a bad company that squeezes every cent they can get from customers from subscription fees. Not a good app anyways.

Response from developer

We're sorry to hear about your experience. Adobe Scan is free to use with basic features; additional features are available with a subscription. Your feedback is valuable to us, and we aim to improve our users' experience. Thanks, SS

Such an important tool

I was advised to use it by my close friend and been so happy with this app since. It’s easy to use, not full of ads and can save documents in pdf or jpg formats and send via email, messengers, etc.

Response from developer

Thanks for taking out the time to encourage us with your 5★ ratings. Keep using our app! ^Sonika

Excellent App

I’m an amateur musician and use Adobe Scan to transfer the printed sheet music our conductor hands out onto my iPad where I use another excellent App, Fourscore, to play from. Adobe Scan is brilliant for this - good clear pdfs in more or less any light and easy to clean up edges, make multiple page files, transfer to my cloud service. I can then always find pieces immediately and can write instructions etc on them but still hand the music back in pristine condition. A pleasure to use!
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Response from developer

We're thrilled that Adobe Scan works so well for you in transferring sheet music to your iPad! Feel free to reach out if you have any questions or need further assistance with the app. Enjoy your music-making! Thanks, SS

100% recommend

Easy to use, very practical app for scanning receipts and other documents

Response from developer

Thanks for taking out the time to encourage us with your 5★ ratings. Keep using our app! ^Sonika

Love this app

Makes it so easy to scan signed documents!

Response from developer

Thanks for taking out the time to encourage us with your 5★ ratings. Keep using our app! ^Sonika

Useful app, Shane the premium version is too expensive for casual usage

This app does a nice job creating scans of documents. I use it to make pdfs of those simple instruction manuals that come with many electrical devices that mostly you don’t need aside from maybe one detail you know you’ll forget and then lose a function. This app does this well enough. Downsides are that when it takes a photo of a page, you can’t easily zoom in to check the focus. You can tweak the page edges but you need to keep going for multiple pages or you can’t stitch them together as one doc. Which is where it’s frustrating, because useful extra features (like merge) cost a silly amount for casual use. It is Adobe so of course it ain’t cheap but they surely could come up with a usage fee to tap into this market. Maybe ten uses per month or something. As it is, I’ll share to my computer (which I do anyway) and stitch pages together there when I need to with the free Mac app that does this.
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Response from developer

Thank you for your positive review! We appreciate your feedback on the zoom feature and merging multiple pages. We have made a note of the same and will work on it. Thanks, SS

Advertising Not Wanted-Fixed Dec 13th 2023

This has now been fixed, thankfully. However they have not fixed it on Acrobat as yet and there is no indication they are looking to fix that as far as I can see, so buyer beware!

For users who pay for this app via an Adobe subscription there should not be an auto embedded advertisement for Adobe Scan when you send a scan by email. You only have to go on the Adobe Community pages to see how many Adobe users are very upset by this. It is a cheap trick and if the Adobe employees are to be believed who have responded to the comments on the forum, Adobe is aware of this and is working to remove this as it was not something that was done intentionally. However they have been working on removing it for months now! My recommendation is if you pay for Adobe, that you find another scan app unless you want an ad for Adobe in every email scan you send! Poor form Adobe!
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Response from developer

Hi there! Sorry you're having trouble! 😔The promo sharing issue has been fixed with the latest version. Please update the application and let us know if that works. Thanks, SS

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