CallBox User Reviews

Reviews Summary

Top reviews

Recordings not saved

I was late paying my subscription so i could not access my recordings but when i did finally get to pay my subscription about a month later i get on my account and all my recordings are gone. Like they got deleted because i didn't pay on time. And its not like my records are months or even years old, they were a month old maybe 2 months max. I had really important records and that i was given no warning they would be deleted. So if you are thinking bout using this app i would definitely suggest downloading or finding a way to save your recordings off this app
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Response from developer

Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

Gross tactics

Some seriously predatory behaviour from the developers of this app. Never in my life have I ever seen an app that only has a 3 day trial, and automatically signs you up for the most ridiculous pricing ($15/per wk). This app is not some hot commodity, nor does it offer anything of such value that it can justify such a high price tag. Seeing the 4-star rating and reviews is really truly baffling. Save your time and money and go find literally anything else other than this app.
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Response from developer

Greetings! We understand that our pricing model may not be suitable for everyone. However, our pricing is necessary to sustain productive development of the app. If you have any suggestions to help us improve, please let us know at support@bpmobile.com.

Call box recorder only grownups

Always keep away from kids

La peor app these app socks

This application only wants to get money from you, it doesn't tell you at the beginning that it charges you in 3 days and it has no place to exit the subscription and you have to do a lot of work to later exit the subscription, it is very difficult to make a recording, I was never able to record anything since I used it to record while driving, it is the worst and I do not recommend it at all

está aplicación solo te quiere sacar dinero no te dice al principio que te cobra en 3 días y no tiene donde salir de la suscripción y tienes que haser mucho trabajo para después salirte de la suscripción es bien difícil para haser una grabación, nunca pude grabar nada ya que la ocupaba para grabar mientras manejo es la peor y no la recomiendo para nada le doy 0 sobre 0 no vale es una basura
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Response from developer

¡Hola! Nuestra aplicación muestra claramente toda la información relacionada con la suscripción, incluida la duración de la prueba gratuita y el precio/duración de la suscripción de renovación automática que sigue a la prueba gratuita. Tenga en cuenta que solo el usuario puede iniciar y finalizar una suscripción. Todas las suscripciones disponibles en la App Store se cancelan en la sección Suscripciones de la configuración de su cuenta. Esta es una característica estándar para todos los usuarios. Si necesita ayuda, contáctenos en support@bpmobile.com. Estaremos encantados de ayudarle.

Don’t waste your money. Con artists

Never worked since day one. Have contacted the con artists to be told I can’t have my money back. I followed every instruction to the letter but still didn’t work. The company not interested in the fact you can’t get it to work. These companies need to be regulated as they are behind a screen and you can’t talk to anyone.
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Response from developer

Hello! We're sorry to hear about your experience. Please reach out to our support team again at support@bpmobile.com with the details of your issue, and we'll do our best to assist you. We strive to ensure our app works smoothly for all users and take feedback seriously. In regards of your refund request, please understand that billing and refunds are managed by Apple, and if they have denied the refund request, there is unfortunately nothing we can do as developers.

Poor service - charged without consent

This app doesn’t work well and I was charged fully for a year - I’d like a refund immediately please

I will take this up with Apple if I can’t be provided full refund

Response from developer

Hello! We apologize for any frustration. Please be aware that Apple handles all refunds directly. We recommend reaching out to Apple Support for assistance in processing the refund. If you have further concerns or encounter any challenges, feel free to contact our support team at support@bpmobile.com

Does not Perform as advertised

Purchased by mistake but decided to give a try. The functionality is not as smooth as advertised. Once you accept a call, which you must do first to record, The steps to begin actually record the call take about 5 secs which may not seem like much but is: you either lose the beginning of a conversation or have to tell the caller to hold on while you go through steps which can be frustrating when time is of the essence. Requested a refund from Apple in less than 30 mins of purchasing and was denied. Appealed and waiting decision.
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Response from developer

Hello! We're sorry to hear about your experience with our app. We understand that the process of initiating call recording can be frustrating. We appreciate your feedback and are continuously working to improve the functionality and user experience of our app. Regarding the refund request, all billing and refunds are handled directly by Apple, and we encourage you to continue following up with them regarding your appeal. If you have any further questions or concerns, please feel free to reach out to our support team for assistance at support@bpmobile.com

It’s better than nothing…

It seems all call recording apps require you to merge calls, which isn’t ideal at all.. after merging the call you’ll hear a loud beep on both parties phones, literally had a lawyer stop and say “what was that..” however compared to the rest of the apps this one does the job as far as recording an 1.5 hour phone call and also transcribed the call into text fairly accurately aswell. at the end of the day i can listen to the important calls i made, which is better than nothing …
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Response from developer

Hello! Unfortunately, recording phone calls with iPhones differs from Android. Apple doesn’t allow third-party software access to the microphone while the phone app is in use due to privacy and security. Because of this, call recorder apps work by creating a conference call between you, the person you want to record, and a recording line, which actually records the call. In regards of the sound at the beginning of a call, it's important to note that some jurisdictions require that participants in a call are informed that the call is being recorded. This notification is a legal requirement to ensure ethical use of call recording.

Does not work

I have tried very hard. It’s very slow to get running and 99% is not recording anything. I’ve canceled after a couple of days but no refunded for the year

Response from developer

Hello! We're sorry to hear about the inconvenience you're facing. Please be aware that all refunds for app purchases, including subscriptions, are handled directly by Apple, not by us. As developers, we don't have control over the refund process.

Record file

Can u keep record file sync with calendar ?

Response from developer

Hello! Currently, our app doesn't have the ability to sync directly with the native calendar app. You can, however, filter and view records within the app based on specific dates. We appreciate your idea and we'll certainly consider it for future updates. If you have any other suggestions or specific features you'd like to see, please feel free to share with us at support@bpmobile.com

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