Leave a Review FAN N STAR
I can’t log in
I can’t log in. I tried several different methods. It just won’t let me in and collect. Help.Reiamulette
App is broken
Hi, the app, website and even the app support page is not loading
Kindly fix on priority and please make sure our GPoint levels are not impacted!MKP_MKP
it doesn’t load..
I uninstalled and reinstalled the app multiple times BUT still... it doesn’t load up...
The only thing I see is a white blank screen that’s it!
hope u can fix it pls...not an english native
Hate it
It can’t load properly and everything about it is very complicated.Popeyesgud
Barely a functioning app
Just loading into the app, it crashes and displays an error message the majority of the time. You have to exit multiple times and open it back up hoping it might work this time. Once you finally somehow get in, navigating the app is incredibly sluggish and frustrating. So much lag and super long loading times between screens. I can’t even make an account. This app is barely functioning and could be way better than it is right now.Show lessPerfectlyimperfect45
Sign up portion only in Korean
I’d love to sign up , but when I set the language to English and go to the sign up page it goes back to Korean. I tried to write everything down and translate it but google translate isn’t perfect and my handwriting in Korean isn’t either. Made for a very frustrating and confusing half hour. Please fix it.Show lessAlexaGa98
cant login
ive logged in a million times but it shows otherwise.. the login process goes smoothly w no errors whatsoever then when i try to vote/ click on the star menu thingy on the top left it shows im not logged in?? tf????边伯贤 🥀
Can’t Even Join
When I tried to join, the page for entering the information is in Korean. When I tried to get the page in English, I got sent back to the home page! I did this several times with the same result. The artists are not going to get votes from their English-speaking fans because of this! If this is going on with other languages those potential votes are lost as well. Please fix this!!!Show lessL_M_B1970
Extremely Hard to Navigate
The app doesn’t always give me English translations and when I hit the English button, it often kicked me back to home for me to have to go all the way back just to end up with Korean again. It’s frustrating. When I created my account with the website, it didn’t tell me to create a password, so consequently, when I went to log in on the app, I couldn’t. Additionally, since the app isn’t working for me, I won’t be notified when my tickets refill. (And this system is terrible in the first place. It should be one vote per person and that’s it. Why would you put such strain on a person? Do you understand the stress that comes with having to check into a website over and over for a chance of giving your idol an award? If you cared about the fans you wouldn’t do it like this.) So all in all, this app is trash because the system is wack and it’s not friendly to foreign voters (which thus makes it harder for artists with a large foreign fanbase to win.)Show lessTHREEEEEP
Bts
Only btsyvukccydufco
