UNSW Uni User Reviews

The University of New South Wales

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The best app for students

There is an overwhelming evidence that today's students are Digital students. They expect and want to access services via apps on their mobile device. Uni-verse is such a great app that accomplishes all the needs of Uni students.

Avinashadluri

6 years ago

Worst app I have seen

Didn’t work at all.

AmmarShihab

6 years ago

Response from developer

Hi AmmarShihab, Thank you for submitting your feedback. Can you please let us know what are the issues that you have been experiencing within Uni-Verse? We can be contacted via universe@unsw.edu.au and if you are on campus in UNSW Sydney we’d be happy to meet to walk through any issues you are still having.

Student Profile & Open Day

Great functionality for Open Day and the student profile has improved significantly over the recent months. Great app in general.

ammospecialist

6 years ago

Response from developer

Thank you ammospecialist for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.

Consistently Improving !

Great work UNSW for this app. Really handy.

Rohitahuja0123

6 years ago

Response from developer

Thank you Rohitahuja0123 for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.

Looking good!

The Open Day feature looks quite promising. Really helpful for students and staff.
Nice updated look and the maps functionality Is a huge +++.
Looking forward to see more features incorporated in the future.

kagurilla

6 years ago

Response from developer

Hi Kagurila, Thank you for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.

Kafka would be proud

This ridiculous app sent me on a wild goose chase around campus lugging 23kg for FM Assist, which no longer exists and whose successor doesn’t do student card renewals. I have to say this is absolutely typical of this University which seems to revel in labyrinthine processes to frustrate students from actually working on their PhDs .

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adam_australia

7 years ago

Response from developer

Hi adam_australia, Thank you submitting your feedback and we apologise for the inconvenience caused. We have now updated our Maps Tile functionality including navigation and advanced search for the Kensington, Paddington and Canberra campuses. Can you please contact the Uni-Verse Team by email universe@unsw.edu.au with your feedback and suggestions on how we can continue to meet the needs of students within Uni-Verse.

Updated look and feel; fresh and responsive

Great to see the changes happening in UniVerse. New look and feel and improved performance, stability and more intuitive layout makes finding services easier. Moodle, Library and Timetable next activity updates improved! Well done UNSW... steps in the right direction.

baileysektm

7 years ago

Response from developer

Thank you baileysektm for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.

plz support iPhoneX

🙏

Henrywongyat

7 years ago

Response from developer

Hi MrHenry.w, Thank you submitting your feedback. We have updated Uni-Verse and we now provide full compatibility for the iPhone X larger screen size and notch. For additional enquiries please contact the Uni-Verse Team by email universe@unsw.edu.au

iPhone X support

The app should support iPhone X. Right now there are just black borders at the top and bottom

iphonex-user

7 years ago

Response from developer

Hi iPhoneX-user, Thank you submitting your feedback. We have updated Uni-Verse and we now provide full compatibility for the iPhone X larger screen size and notch. For additional enquiries please contact the Uni-Verse Team by email universe@unsw.edu.au

Slow and fragile as hell

Half the time the timetable doesn't load! Regardless of how good my internet connection is. I've resorted to using Timeweave to view my timetable, since that's much faster.

I recently kept getting "unexpected exception" errors, so tried to uninstall and reinstall the app, but now it's just back to being slow 😑.

The other features r ok, but given that the timetable is the most important 1, it's really inexcusable for the university's OWN app to b this unreliable wen fetching data.

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Amateur academic

7 years ago

Response from developer

Hi Amateur Academic, Thank you submitting your feedback and we sincerely apologise for the inconvenience. Can you please contact the Uni-Verse Team by email universe@unsw.edu.au and let us know if you are still experiencing problems with the Timetable functionality?