Tracking doesn’t work
Even in tracking mode the map in the app only updates location on approximately a 15-minute delay. The location relative to where your dog was 15 minutes ago updates every 15 seconds so it looks like your dog is moving around where it was not where it is. After speaking to customer service, all the data on their side shows perfect functionality, so I’m guessing the issue is with the app. In the end it doesn’t really matter, you cannot use this product to track a lost dog.
Show less
Great Support
I have to say, I’m so glad that I selected the Link device for my dogs. There were other options out there but, based on my prior experience with the first generation Link, I figured it was the right choice. The support from the Link team is outstanding. I made a software suggestion a while back and someone from your team called me a few weeks later to let me know that the change was implemented. This type of service and support should be the standard for any company.
Show less
Like a Fitbit for my dog
I love the Link and app. It easily tracks my dogs activity, houses vet records which I find really useful and of course there’s the GPS. Very customizable for our needs. Works great
Many features, great piece of mind
I’ve been using Link for a little over a month now and I’ve really enjoyed using the many features it provides. We use the tone feature for training recall, the flashlight on dark walks, tracking our hikes using the adventure feature and of course I love to know how much activity he’s getting each day. We have thankfully not had to track our dog Ozzy’s location using the gps feature, but it is a great piece of mind knowing if he does get loose, we’ll immediately be able to track where he is. We can also store his vet and vaccination records, and we will get a notification if he is in an environment that may be too hot or too cold for an extended period of time. I’m sure there are other features I have yet to discover but overall I find this to be a complete smart product for a pet!
Show less
Love my Link!
I LOVE our link! It’s not too big, fits into any collar we have so easily. It helped me locate my dog when she got out the other day.
Love it!
Love this app and our link gps device. The device attaches to any collar/harness and then I can use the app to check her activity levels (like a Fitbit) as well as locate her. The app will also alert you via notifications if your dog leaves your home zone or is away from you. This is great for homes where multiple people care for the dog. You can know if they dog has been walked, how much exercise it has, and if it’s been active. The app can also track vet records and even alert you if the temp is too hot or cold for your dog. Great if they are home alone all day.
Show less
Peace of mind!
Love this device for the peace of mind that my dog is safe & able to be tracked should she run off. App is so easy to navigate and very user friendly. Especially love the extra features of the light, tone, & vibrate. Amazing customer service as well!
Easy to use
The app is easy to use and straight forward! Can find everything easily and love being able to track my pup on all our adventures :)
Keeping Our Dog Safe
We love using the link device and app to keep our dog safe and ensure we know where he is at all times. The app is easy to use and easy to set up. We’re enjoying it & appreciate that there are regular updates as the developers keep improving the app.
Love it!
I love my Link! Had a quick question trying to figure out the setup and features after purchasing and Melissa with customer service was SO helpful and walked me through everything. Love being able to track my pup’s activity and he is a runner so the peace of mind knowing I will always know his exact location if he ever got out is worth every penny!
Show less
