9Round Pulse User Reviews

Top reviews

Doesn't Stop Spinning

I got this app to track my calories burned. I bought a brand new heart rate monitor (which wasn't cheap), and started using it for my workouts. After a few workouts, the band stopped registering to the app when I clicked end workout. I still have three bars of battery in the monitor, and still am connected through bluetooth. But for some reason, it will not stop spinning when I click end session. Too bad for the price.
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Terrible

Terrible app and terrible monitor. I have been wearing a heart rate monitor for 10 years during all my workouts. I have used “my zone”, which was the first monitor that 9 round offered and it was awesome. I still have it and still use it regularly. I have worn Fitbit, Apple and Polar. The Pulse heart rate monitor offered by 9 round currently is by far the most inaccurate. It does not track workouts in the app at all. 9 round needs to offer a monitor that is tried and true. Bring back My Zone or make Pulse better!!!
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Not stable

It does not pair easily with heart monitor, I have to re-pair with Bluetooth several times before it pairs with app, then app will lose pairing. While I’m working out I’ll see my calories burned and pulse point but then when I receive the final workout summary the number don’t match. The app needs to be updated
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Cool place

That is a cool place to work out but only the owners know how to do it. 🩷 like cool but the reviewers don’t know how

Whyyyy???

Why doesn’t it allow me to add my personal information! Without this step I can’t use the pulse device, according to a pop up note.

Not syncing workouts

I have my 2nd of 4 workouts that show up in the app. None of the others show up. Seems like a common issue and yet the dev team hasn’t updated the app in a year. Disappointing. They need to honor the paying members of the 9Round franchise if they’re going to tout this app as a benefit of membership.
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Won’t connect

Still can’t get the pulse monitor to connect to the app. I’ve downloaded and reinstalled several times

Stop keeping records after a month

No easy way to get tech support. Just registered workouts data for a while. Not worth the investment.

Doesn’t Work No Support

Won’t connect. Has never worked. Is there another 9round app that does work to the monitor. And the computer at the gym quit working, too.

This app needs some work!

I leave my phone in my car to avoid distractions when I workout. The last several workouts, my pulse device will connect but will not track my workout on the app due to connectivity issues I’m guessing? Please look into this!

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