Tranzer User Reviews

Tranzer
Tranzer
Tranzer B.V.

Top reviews

Pretty painful to book

This is an app crying out for Apple Pay integration.

For on demand ferry to ask for CVV codes is a major PITA if you are trying to book on the move

Would be great if it worked

Unfortunately the app won’t let you book a trip. (Blackwattle bay to Barangaroo, I’ve been trying). It doesn’t show any trips available and you can’t create one.
I’ve updated it 3x in the last 2 months or so and still the same problem.

Simple to use and quick response

You can search for the route and purchase tickets from there.
I used it at Amsterdam, everything worked fine.

I wish they support Apple Pay but it does not support Apple Pay, but you can use credit card.

When I first used it, it had issue with dark mode, but it got fixed like the next day I reported through the app. Very responsive dev team.
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Does not work!

Take my money but did not give me any ticket !

I can’t load my credit card detail

Please fix this very basic step of using the app- if I can’t load the credit card or debit card details I can’t catch a ferry.
And there is no kiosk at Pyrmont Wharf so I consider this a total stuff up.
Not happy!

What Ferry

Caught the trial ferry from Blackwattle Bay to Barangaroo today, but not from the app which is useless. Doesn’t even have the ferry as an option. Instead rang the ferry and having just left Blackwattle Bay they turned around and picked us up. Great service, but the app not working is going to help bury this trial. Transdev- get another app provider.
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On Demand Ferry booking service is terrible

The App is supposed to enable us to book the ferry services on demand. The app does not provide time’s available for booking consistently, and when it does show a time available for booking, it is not providing it to transdev when booked.

Pointless

This is supposed to be the app for a new on demand ferry in Sydney but it doesn’t show anywhere. I can see the ferry in the water but can’t book it !

Not good for on demand ferry

Pretty much useless for the new Sydney on demand ferry which is ironic because it is listed as the chosen app. Really no info on the ferry, no times and no tracking.

Bad

Your on-demand ferry trial was supposed to start on Monday and on Thursday the service still doesn’t appear on your app.

How do you expect people to take a ferry that doesn’t operate on a timetable if they can’t book it on your app?

Also, please restrict search results to nearby my location unless your ferry will actually take me to the Netherlands.
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