PokerStars Play User Reviews

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  • Needs a fix

    The game is fun and it’s easy to use. The only reason I gave this a 3 star review is the profile system. It asked for my Facebook log in info or to create a guest account. I don’t like linking everything to my Facebook so I created the guest account. Played the game for a few weeks and then they closed the account. So I went into the settings and attempted to log in with Facebook. It didn’t work. Contacted customer support and they said I have to create another account. Why allow someone to create the guest account if you can’t use it long term/log in to facebook later? Not the worst thing in the world but it is annoying when you had 2 million chips saved up. I won’t be creating another account or playing this anymore. If you want to play this game, immediately create a profile using your Facebook info.

    Update: Changed to 4 stars since the developer reached out to correct the mistake. To the developer: My guest account was Goodflush570. I wasn’t able to link this to my Facebook after it got closed so I never made an actual account. Since I’ve removed the app I imagine the account is no longer active. Hopefully you’re able to see what happen. I appreciate the reimbursement but I don’t think I’ll be getting the app again.
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    Developer Response

    UPD: no, you have to come back to check our Live Games - in real time you can make bets on poker, playing with LIVE dealers. This is just amazing. I see you have 1.6M chips on your account. Come back, let me know your new user name and I'll give you 5'000'000 chips. P.S. - the only limitation you could face with - we're not offering our games in Washington state due to legal restrictions. It could be you got IP address belonging to Washington state, thus, you could not play. ___________ Hi, can you let me know your user ID by editing your review? We will be able to check exact reasons why your account was closed, reimburse all chips lost and get some “sorry” BONUS! Thank you
  • Meh

    A play money app should make all of its income from advertising(which there is plenty of on this one), right...unless people actually purchase chips(which seems highly unlikely [but not necessarily “unbelievable”])? My biggest complaint is that on the spin and go 3-person tournaments that the most frequent payout is only 1.5 times the buy-in, which is completely absurd. Not once have I played and it spun for the however many millions each one has as its highest denomination on the wheel, but regardless the least you should make back for winning is 3x your buy-in which doesn’t seem unreasonable considering the chip value is imaginary(and by winning more people would naturally play more)... maybe I’m wrong and people actually do purchase fake chips, if so then good on ya, if not it would make more sense to keep people on the app furthering your advertising exposure, no? Just one guy’s $.02.
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    Developer Response

    Hi, let me know your user ID by editing this review to get some free chips & give us another chance!
  • The worst so far (and that’s saying something!)

    I don’t know how the “new” PokerStars apps are designed, but I can tell you this one is terrible. It looks okay. It’s addictive...but it’s garbage. I could go on all day about why. But I’m just going to say the community is toxic. They don’t have any form of fast play, so people slow roll any time they lose a hand. Call each other derogatory names. Chips vanish when you leave a table. Most of the time they come back after you exit the app. But sometimes they don’t.
    It was the same thing every table. Tossed my 30,000,000 chips in two hands (on purpose), so I wouldn’t be tempted to play again. It was difficult to get someone to call because they thought I was donking it. Anyhow, play WSOP or hell, any of them before you play this one. If you do play this one, good luck...
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  • Glitches and patterns

    Was skeptical of new software (old PokerStars player) but gave it a shot. Not bad for a play money app. I have come across a couple of glitches that aren’t frequent but aren’t rare either where the check button doesn’t come up forcing you to bet or neither the check nor the bet button comes up - annoying but not often enough to hate playing. What I got into though was the leagues portion of the game. Unfortunately, I’m noticing that it doesn’t log all my tournament wins. I won several the night before and I come back today to a 0 balance (and yes, this was after the old league stats ended and should have been counted on new league) very disappointing. Also, they really should eliminate the 1.5x tourney prize on these games - but that’s just my opinion. Also starting to notice patterns of repeated odds beating by certain players meaning time after time in the same tournaments they defy odds to win. Not just the occasional bad beat but runner runner over and over again (and runner runner runner runner too). I understand the “Unbelievable” as one of your three default options for chat.
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    Developer Response

    Hi, thank you for all your advises, we’ll pass it to developers. Let me know your user ID please to find out what has happened with your balance.
  • Horrible for poker

    I am a user of the PokerStars lite app that is no longer on the App Store. I downloaded this for a friend who got a new iPad and tried it-HATED IT. He also hated it. To be fair I then downloaded it on my own iPad to give it a chance. I hate it even more now after using it. My login and password worked, but the menu and overall feel is terrible. If you are a fan of candy crush then this is probably great. It is like the many useless slot machine apps out there. Big graphics and wild sound effects. If you are a poker player that has been using the PokerStars Lite app or their website, this will make you want to quit playing poker. I am deleting it and hanging on to my Lite app as long as possible.
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