Leave a Review Yahtzee® with Buddies Dice
Can’t recover account
I’ve been a loyal player of YAHTZEE with buddies for over 10 years. My account was very built up. I had over 100 bonus rolls and many other goodies. I accidentally deleted the app from the home screen of my iPhone. I created a new account and went into Support to recover my old account. They said I needed my user ID and password. There was no option to type in lost login information. As we all know, passwords and logins get lost, especially ones belonging to the games that you have been playing for so very long. I am crushed that Scopely offers no other options to recover your account. So disheartening. I have to start over again. I lost everything. My games, family, buddies etc. Well since this review I finally reached customer support and Jake did a fantastic job getting my account restored and getting me able to log back in. The big problem is it is very hard to reach a live agent because a lot of times they say pick a category you’re having having problems with, but it doesn’t have a choice for what you’re experiencing. So I just kept tapping and tapping, and then everything got worked out. So I will continue this amazing game and enjoying all the varieties of activities this app offers.Show lessandromedastar2
Ads!!!
The game itself is fun. The tournaments and other games within the app are fun. I understand that the game is “free” and they need to play ads to make money. However, the ads are long and you need to click sometimes 3 different Xs to actually close the add. The first X pops up after about 20 seconds, when you click it, it will have another screen with the button to “get”. When you close that screen, it automatically opens the App Store. It’s so annoying!!! Make the ads reasonable in length and don’t send your customers down the forced App Store path. Even when your phone is on silent the ads will still blare out. There’s an ad for bras that played super loud, while my phone was on vibrate. I kept waiting for the little X in the corner to appear but it didn’t. I had to sit through the entire 45 second commercial and this wasn’t for a bonus roll or anything. It was just the regular ads that pop up after you’ve played for more than 90 seconds. Now I just close the app when those ads come on because they are too long and annoying. Update: Did the ads just get longer??? During rounds, there were ads we could close after 5-15 seconds. Now it’s like 30-45 seconds each one with no open to close it out. I’m just about ready to delete this app.Show lessS&L's mommy
Can’t recover account
I’ve been a loyal player of YAHTZEE with buddies for over 10 years. My account was very built up. I had over 100 bonus rolls and many other goodies. I accidentally deleted the app from the home screen of my iPhone. I created a new account and went into Support to recover my old account. They said I needed my user ID and password. There was no option to type in lost login information. As we all know, passwords and logins get lost, especially ones belonging to the games that you have been playing for so very long. I am crushed that Scopely offers no other options to recover your account. So disheartening. I have to start over again. I lost everything. My games, family, buddies etc.
Well since this review I finally reached customer support and Jake did a fantastic job getting my account restored and getting me able to log back in. The big problem is it is very hard to reach a live agent because a lot of times they say pick a category you’re having having problems with, but it doesn’t have a choice for what you’re experiencing. So I just kept tapping and tapping, and then everything got worked out. So I will continue this amazing and enjoy myself tremendously.Show less