Leave a Review Smashburger
Erik- most polite employee
Today at 830pm I went to Smash Burger in East Brunswick and I was greeted and helped by a young man named Erik. I have to say that he was the kindest kid. He smiled the whole time, he was very polite and was pleasant to talk to. He was so nice to everyone. I noticed another lady even gave him a hug for being so kind to her. This place is lucky to have him as an employee. I will definitely come back here again. Food was great too! Thank you for making my day.Show lesspeach72980
Only ok
My very first visit to any Smashburger location and I simply asked for a menu. I was rudely told that there are no menus and that “everything is online.” I had left my phone in my car. All I asked for was a menu. From a restaurant. Nearly an hour later, after retrieving my phone, downloading an app, discovering the online menu and choosing between the 3 or 4 burger options, I finally had a burger. I was expecting an amazing burger, but what I purchased was not even worth the drive to the place, let alone the hour wait. That’s how you lose business before you even have it. I tried. No thanks.Show lessBullshitburgers
Unsecure App…User Beware
I have order from Smashburger through the app multiple times and never had an issue, until now. My app was hacked and 3 charges were made against my account within 2 days. Two of the transactions were hours apart, all to the same address (which was in a state thousands of miles away). I never thought the app would be insecure considering I have a difficult password and also use Face ID. Smashburger should really up their app security to at least notify the user of the app is being accessed with the used account from a different device. The only way I found out was from my credit card company. Originally I thought it was my credit card information leaked however hours later Smashburger notified me of becoming a “Super Smasher” and figured that it was the app that was hacked. More security measures need to be taken to ensure their customers protection. I would figure an alarm would go off since I don’t frequently order Smashburger and when I do it’s less than $25 and all three transactions totaled over $140.
User beware! I have no issues with the food, so my only suggestion is to order directly from the restaurant rather than through the app. The points aren’t worth it.Show lessSmarty509