Needs major work
This app has some things that work well. Some things that need improvement by who sets the products up, and some things that are so bad that the developer should be fired for leaving it this way for so long.
It’s easy to select the products you want to buy. The payment system seems to work as expected. You can do some customizations well, others are confusing, others are impossible. I should be able to put buttermilk sauce on my taco if I want. I should be able to make a classic chicken with ground beef or pepper jack cheese. Can I add beans to a quesadilla? Not sure.
Finally there are major bugs that have been there since the beginning. If I build my order and back out for any reason (like checking which coupons are available), I have to start over from the very beginning. Choosing locations is a pain.
It’s easy to select the products you want to buy. The payment system seems to work as expected. You can do some customizations well, others are confusing, others are impossible. I should be able to put buttermilk sauce on my taco if I want. I should be able to make a classic chicken with ground beef or pepper jack cheese. Can I add beans to a quesadilla? Not sure.
Finally there are major bugs that have been there since the beginning. If I build my order and back out for any reason (like checking which coupons are available), I have to start over from the very beginning. Choosing locations is a pain.
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Confusing Rewards System
Not user friendly. With other fast food apps, when you select a reward, it automatically gets added to your order and you get to enjoy a free food item. With this app, selecting a reward item only pre-selects it and you have a certain number of days to use it. So after going through the drive thru, you realize that your free food item is missing because you never selected it. You only pre-selected it. You have to remember to pre-select it, and then when you go to pay, re-select it again. I’m not sure why I have to select it twice. If I’m in the app, I obviously want the food item now. Not sometime within the next 30 days. What if I change my mind about what I want to spend my reward points on within those 30 days? Selecting a reward item should automatically add it to today’s order. Just my two cents as someone who likes using different fast food apps.
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DelTaco App
App will not allow me to use my offers either on line or in person! The store manager keeps telling me that there’s a problem with the app! She does not appear to have the ability to adjust the purchase price to give us the food we are trying to get. This only happens with newest update! This has been going on for over a month now. Why can’t I use my offers? I feel like you are cheating me! I’m a regular customer and I’m a disabled senior citizen on a fixed income from Social Security so it’s hard for me to cook at home. My husband is disabled also. We love your food but will be going to Wendy’s or Subway they always accept the promotions!!! Joan Gordon
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