IID Customer Connect User Reviews

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Leave a Review IID Customer Connect
  • Can’t login

    Can’t login
    Need some improvement
  • Updated

    And the app say no longer available
  • Horrible

    Trash app if i could I’d give 0 stars
  • App does not work

    I downloaded the app yesterday (version 2.0) and when I open the app, it promts me with a system error and that I need to update to version 2.0. It stuck on an infinite loop of error prompts.
  • 2.0 Update Buggy/Faulty

    Latest 2.0 update is buggy, the last version was actually functional. After the update I’m forced to use the website.
  • Outdated and crashes

    It appears this app has not been maintained. It crashes with the latest IOS.
  • Impossible to Reset Your Password

    One of the most pathetic apps in existence! You can’t do anything you can’t reset your password. The customer service is trash
  • If you’re getting this to pay your bill...forget abouuuuut it

    After entering all of my info, app says cannot perform the function. IID I suggest you outsource for this one. Deleted
  • Almost $3.00 to use

    The app is very convenient however you have to pay almost $3.00. to make a payment. Wow thanks iid.
  • Still Needs Some Work

    This app is useful, but needs some upgrades.
    1. On my iPhone the font size is too small when typing a report...and I see small things easily. I showed what I had typed to my wife, and she couldn’t read any of it.
    2. The font for typing is not dark enough.
    3. The space for typing a report is too limited...120 characters to describe a problem.
    4. The app definitely needs a separate link for reporting a Street Light outage like the full- blown website has. That’s a very common problem.
    Thanks for developing this app!
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