Does Not Justify the Price — Be Cautious
Response from developer
Thank you for sharing your feedback. We are sorry to hear that your experience with the app did not meet your expectations, and we appreciate the opportunity to clarify some points regarding our offerings and pricing structure. First, we want to assure potential users that our pricing is transparent and clearly detailed within the app. The app itself is free to download and provides three options for users to choose from: 1. Free Basic Test Prep – Access to a limited set of exam questions. 2. Premium Test Prep ($49) – A comprehensive FAA question bank with detailed explanations, designed to help users prepare for the Remote Pilot exam. As stated clearly in the app, this option does not include training content or lessons. 3. Ground School ($139) – A full training course, including lessons, instructional videos, and practice exams. Users who purchase Premium Test Prep can upgrade to Ground School for $89, ensuring they only pay the difference. Additionally, free trials are available for both Premium Test Prep and Ground School, allowing users to explore the app’s features before making a purchase decision. Regarding your concerns, we would like to note: • Premium Test Prep focuses exclusively on providing a robust question bank with full explanations, not training content. This is explicitly communicated in the app before purchase. • The claim that Premium Test Prep includes “only links to public files” and PDFs is inaccurate. Our materials consist of proprietary, curated content designed specifically for FAA exam preparation, including over 500 questions, including actual FAA questions, with full explanations. Users can take an unlimited number of practice exams and create customized study sessions using a variety of filtering options. The app also provides detailed metrics and progress statistics to identify and address weak areas. • Over the past 12 years, more than 100,000 pilots have used our products successfully, and we take pride in the positive feedback we’ve received. We understand your frustration and wish to reiterate that we aim to provide value at each tier, offering transparent pricing and clear descriptions of what each option includes. If there is any way we can assist further or improve your experience, please don’t hesitate to reach out directly. Thank you for your time and for allowing us to address your concerns.