Not allowing me to log in?
I purchased a plan through marketplace and for some reason, I can’t log into the app at all. I have no issue doing it through the website but when I download this app and try to log in, it doesn’t recognize any of my information. I tried registering, forgot user, etc. and nothing. Very frustrating if I’m only able to log in through the website online. There should be a mobile app for people who purchased dental policies through marketplace…
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Response from developer
Thank you for your review and we apologize for any confusion. This app is for individually owned life insurance, disability insurance, annuities, and Park Avenue Securities accounts that were purchased through a financial professional. To discuss coverage purchased through the marketplace and options for online or mobile access you may call us at 1-888-Guardian (1-888-482-7342).
