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Fit Grid Rocks
Love Fit Grid. It motivates me by reminding me of classes that are coming up and keep track of all I have done. I can co-ordinate with my friends through the app. It is easy to book and cancel classes!!!tpbana
Creepy App
I was sent an email when I signed up for a class that made me believe I need to download and install this App, and I had to register and connect my MindBody account. The Yoga studio didn’t need this App, and this email is more or less phishing in my opinion. It now has access to my MindBody account and when I go to any class anywhere it scrapes the data and collects who else was in the class with me, without their consent. It encourages me to send them invitations to join this creepy data aggregator, which doesn’t do anything useful other than showing you information about people who were with you in the class. The creeps will enjoy that, but if someone wants to make friendships from fitness classes please just just walk up to the people and talk to them.Show lessBlissful and weightless
A little pushy and invasive
It might be good for people who want a fitness social media app - as for a simple way to schedule fitness classes, I found it way too invasive, too much personal info requested, too many emails, too many reminders of inviting friends to class with you, etc. You also have to “request” to delete your account rather than being able to simply delete it. It’s been several days since I asked to delete my account and they still haven’t approved it.Show lessAma Bama
Developer Response
Dear Ama Bama,Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with our app did not meet your expectations, and we appreciate your comments. Our application does indeed serve as a platform for fitness enthusiasts to connect and motivate each other. However, I understand that this aspect might not appeal to everyone, particularly if you're looking for a simple class scheduling system. Regarding your concerns about the amount of personal information requested, we are obligated to request this under various fitness and health guidelines to ensure the safety and suitability of our fitness classes for our users. We assure you that we take your privacy very seriously and that all data is handled in strict compliance with GDPR, CCPA, and other data privacy regulations. Concerning emails and reminders, we will definitely consider your feedback. It's important for us to strike a balance between keeping our users engaged and not overwhelming them with notifications. Finally, as for your account deletion request, we are indeed required by the GDPR and CCPA to process these requests within a month. However, we strive to complete this process much sooner, typically within 10 days. We use an automatic system to expedite the process, and I'm sorry to hear that your request hasn't been processed yet. Rest assured, I will look into this matter and ensure that it gets resolved promptly. Your feedback is invaluable as it helps us to improve and serve our users better. Please don't hesitate to contact us at support@fitgrid.com should you have any further concerns or suggestions. Best regards,FitGrid