Leave a Review eSound
Good app but multitude of problems
I have been using eSound for over 4 years now and everything has been alright for the app but just today I have been experiencing a multitude of problems 1. All my song thumbnails are random pictures 2. The artist name for each song have been switched with other songs 3. I am having the music videos play even though I have it turned off 4. All of my music tracks length have been cut in half and my playlist will go to the next song half way through the first one 5. I went ahead and deleted the app and reinstalled it to try and refresh everything but now when I try too log in it says there is an issue connecting with the server or it just loads and never logs me in.Show lessemobeu
Developer Response
Hello, we would be happy to help you, we care about our users. Could you send a video of the problem to support@esound.app? Thank you!GREAT APP!! (Suggestion)
Great app!!! I have no complaints obviously there are a couple bugs I have encountered over the years I’ve been using eSound but I cannot complain about that especially because this software is in a building/optimizing stage. The reason why I’m leaving this review is more to give a suggestion. I thought about it for awhile now and I think adding an “equalizer” in the settings MAYBE for premium users only (doesn’t have to be) to benefit from would be a great addition to eSound just to allow users to better enhance and refine their listening experience to get the most out of the music we listen to everyday! Just and idea 😁😁 OVERALL, BEST MUSIC APP!!Show lessIt was a good app until it wasn’t.
I had this app and it worked very well, to which I thought I may as well pay for premium because the quality was on top. Paid for premium and it worked for what, one week, for it to just crash and apparently not have a connection. I had not used it for a couple of days as I have not been out in my car, but wanted to download some songs to my playlist. After ten minutes of trying to download a song and it saying that the server has failed (or something like that), a message pops up saying “This account has been deleted. The account has been deleted as requested. You can create a new account when you want and go back to using eSound”???? Even though I did not request deletion. So my account was deleted, I have made a ‘new’ one with the same login and my premium has completely disappeared. I knew that there was something too good to be true for £1.79 a month. So now they have my money and have taken my account off me? Do not waste your time. Little things like this should not happen.Show lessNic25090
Developer Response
Hi, send us a message at support@esound.app explaining your problem and we will be happy to help you if possible. Thank you.Not being able to download songs
It’s really nice to experience this amazing app yall have created for music I really love it and it stands out from most music players. The reason why I have it 4 stars it’s because you can’t download music to listen to when I am offline or not connected to the WiFi sadly. I hope they add a feature like this in there next upcoming updates.Show lessJordansc0met
Review
I want to play my songs offline and I save them so it should work but it doesn’t and when I report a problem about a song the same problem happens again.bo3azzs
Can't listen to downloaded songs?
I've only had this app for a few months, maybe even less, but as soon as I downloaded it I've experienced many technical issues.
One that I experienced almost immediately was there was no option for me to download my music offline. I kept opening and closing the app, but nothing was working. I also restarted my iPhone, but that did not help either. I gave it a few days, and I was finally able to download my songs. It was a quick and easy process. However, even when I attempted to play them offline, it didn't work. I also just discovered the other day, that ALL the songs I downloaded have mysteriously been taken offline? I just tried to download them all again, and I tested to see if it would finally work offline. It worked for a brief second, then when I attempted again, it kept telling me there was an error and to try a different track.
Wish it would work because I travel a lot where there is usually no service available for at least an hour. Other than that, the app has a very sleek, clean design, and I do like it. If only it worked. 😕Show lessAwesomeness2775
Developer Response
Hola, envíanos un mensaje a support@esound.app y estaremos encantados de ayudarte si es posible. Gracias.Irritating
Im going to get straight to the point. It’s a good app, HOWEVER there are SO MANY ads. Literally open the app and you’ll get an ad which is absolutely ridiculous. I don’t think it’s appropriate to get an ad after almost every single song or just from opening the app. Secondly when I download music, then go off line, it does not work and I really don’t understand that. Plus the download button is not even available half of the time. Thirdly, even after closing ads the music from the ad STILL plays. Ive literally closed the app 3 times and it keeps going. I honestly wouldn’t even recommend this to someone because it’s lowkey just not fun or a good app anymore. It was great at first especially because it didn’t have many ads and all music is available but these bugs and stuff are just plain irritating. I hope y’all fix this issue.Show lesscharacter logs
Used to be great, but now it’s only an inconvenience
Ok so I had this app for about a year now and it’s been really great, especially the feature to download songs and listen to them offline. However ever since the latest update or whatever the ability to download songs has been taken off which is really a problem since I mostly relied on the downloading feature because most of the places I have to go to doesn’t have any Wi-Fi or internet to use, and the extra fact that I have to walk to a lot of those places, so now I can really only use this app when I’m at home or somewhere with free Wi-Fi. So if your the person who stays at home a lot then this app is for you, however if you’re someone like me who has to move around a good bit then you might wanna keep looking.Show lessKitsaknocking
Finally
I finally figured out why my music wasn’t working but I’ll tell you the story first so I was just minding my own business about to turn on music and then all the sudden I see re-download this song or something like that and I thought maybe I should just shut my phone off and turn it back on I did that it didn’t work. I tried going out of the app back into the app resetting my Internet. None of it was working so a week later I tried again didn’t work one day later I was like oh maybe I need to update the app so I update it and it finally worked again a day later I had to update it again because it didn’t work, once I finally finished updating it, I got to listen to my music and I’ve been fine for a month now so if your music isn’t working and it’s saying some weird thing that you need to like re-download the music try updating your app because I’m not even joking. It actually works. Good luck bye ✌🏻Show lessHeyu readthis
good before but now just bad
literally today i was downloading a music and it downloaded but later it disappeared from my saved playlist and another thing is that when you are about to play another song a ANNOYING pop up add comes up EVERY TEN SECONDS. The app was good before but now having it for like a few months now its getting annoying and if the developers see this PLEASE fox your app and put LESS ADDS because it’s straight up annoying and FIX the download button because my songs keep on disappearing and wont download. Theses were the bad/annoying things that happened some good things that are still here are that you can listen without wifi and play the music. But if the developers see thus just PLEASE dix the bugs i have listed on top it would really help as that i still want the app so i can listen without wifi.Show lessehdghduej
Developer Response
Hello, send us a message at support@esound.app and we will be happy to help you if possible. Thank you. As for adv, we have to maintain advertisements to support our expenses. Running an app like this has a lot of costs, but I think for the service we provide, some advertising is a fair trade. If you don't like them, you can upgrade to premium for a very low price, it's very cheap!
