Leave a Review TREBEL Music
Need help retrieving my account
I’m upset and I hope there can be a way to resolve this issue I have with TREBEL I noticed the app froze on my phone and would not open up I tried to close it and open it again a couple of times it never worked so I decided to uninstall the app and reinstall it to see if that would fix the problem now after doing that and the app finally opens up now I can’t access my account and put in my password without it stating that the info is incorrect so then I tried to reset my password and put my email to have a reset password link sent now adding on to the frustration I have I haven’t gotten the link I as tried three other times unable to try again only having 4 times to get a link I’m so infuriated as just renew my membership for another month I just want some assistance to get my account back so I can listen to my music please and thank you!
Edited Review, hello, I managed to successfully get my account back due to finding the link in spams on my gmail which was weird so therefore now i can enjoy TREBEL again after fixing the issue. thank you for reaching out I greatly appreciate it any further situations I have with TREBEL now I know to email you guys if there is any trouble once again thank you!Show lessPinhead2197
Developer Response
Hi Pinhead2197, I'm sorry to hear that happened. 😢 Could you please email hello@trebelmusic.com? I would love to help you get back all of your songs and coins as soon as possible, so you continue listening to your favorite music with us! 🎵What I like and don’t like about trouble music…
I absolutely love the app. I love making coins feels like I got a full-time job. I’d like to see more artists, but I do understand that they don’t like their songs on certain or their music on certain platforms and definitely not for free. I feel we get this for free even though we watch ads but they pay us coins so I feel it’s free, and I don’t know if they go hand-in-hand but the first thing I don’t like is you have the same app with the same music on several devices which means if I switch devices I have to read download all those songs or bring them from the cloud, and sometimes on the same device, I will have to go back and bring them from the cloud they put there is beyond me, but if you don’t have Wi-Fi, you can’t bring them from the cloud, even though you’ve already downloaded them other than that I love the app. I highly recommend it. Why can’t we give coins to other people anymore like that I felt generous thank you I give you five stars anyway I feel you’ve earned it….Show less1Sadsoul
I totally recommend it
I love this app I have been using it for about 8 years now. I can’t pay for a service for my phone so this app has totally changed my life for me I can listen to music without wifi you just have to download the songs when you have wifi and you can use your coins to listen to it without wifi you get like 100 coins everyday so don’t worry about going out of coins. They will play ads after every song if you don’t have coins. And sometimes they will play one ad after you just started the app and played a song but that’s about it. The only complaint I have about it and it’s why I only put four stars is because they have a bug and they have had it for a couple of months and haven’t fixed it and the bug is it will play this same song over and over again “thru your phone” by Cardi B even though it says it’s playing a different song its not it will try to skip it and it will just play that song all over again they have had this problem for awhile now and it’s just gradually getting worse I really hope they fix it because that bug just ruins the whole app for me. But if they fix it i will put 5 stars and take this portion of the review out of my review.Show lesskara1749