Leave a Review Deezer
Best of the music streaming apps
I’m not sure what all of the negative reviews are about? I have a paid account and pay annual which is cheaper than most streaming services by comparison.
I’ve tried all other streaming apps and by far I like Deezer best. For me the app itself is more user friendly, the Favorites tab is easier to use and has multiple view types and allows sorting in various formats, curated sessions are good, Flow is unique to Deezer and allows you to play music automatically based on mood or genre and based on your favorites or what appears to be AI, there are music games if you like that, you can connect with other people who are not on Deezer and have a group playlist as well as see and play their playlist as well which is unique to Deezer, and lastly there is light and dark mode as well as the option to change the player to monochrome.
The app focuses more on music, which I prefer; However, There are some popular comedians you can listen to, some radio, and what I call podiobooks.
There is no Xbox or PlayStation app. Hopefully that will be added in the future. Not sure about smart tv apps though. The web browser app is pretty decent as well.
Hopefully this helps with making an informed decision on which service to go with.
P.S. Hi-Fi options are included with a paid subscription. I find this to be mostly hype, unless your young, have a good DAC, and high end cans then maybe just maybe you could hear some additional detail.Show lessjhitch
security issue / auto switch to flow / our agents are currently offline ALWAYS
I’m using for more than 10 years, but support and app have become bad. Time to switch ?! Since 2 months, I’m trying to change my email address on Deezer. I was informed by my identity protection that some personal information was stolen via my Deezer account (and discovered on the dark web). Support is never reachable by chat : agents are currently offline, like ALWAYS. Instead you’ve to send a message. As a answer, they send you an email without doing anything and asking you to rate their support. To authenticate me, they want me to send a bank statement using a non secured email? No authentication by SMS or an authentication app …. I can understand now how I got a security alert about Deezer from my identity protection. I’m using PayPal, it’s to send them my card number by email. Seriously ?! Last time, I got such issue 7 years ago with Deezer support , it was easier to close the account and to reopen a new one. Those days, I’m also fed up for Deezer flow. I have a playlist with some downloaded music. However everyday, instead of my playlist, Deezer stops playing my music and auto switches to the flow. So, I read other reviews and a lot of old Deezer users seems to have the same feeling about the Deezer support/app. Not as good as it wasShow lessNapaulleon
Developer Response
Hello Napaulleon, I hope you're doing well! If you're experiencing any issues, could you please get in touch with our customer support team? They will be more than happy to assist you. You can reach them at dzr.fm/contactus. Thank you!Premium price for uneven experience
I’ve been paying for the Hifi plan for 2 years now and the experience is a mixed bag. The good is that the sound quality of the Hifi stream is fantastic. The bad is that the iPad app constantly resets my stream setting to the standard quality after an app update. This is frustrating and feels like a cheap move to downgrade my Hifi plan on a regular basis while charging me full price for the Hifi tier. The really bad is the experience using Deezer on Windows, but that’s a whole different review I’ve already left elsewhere. The moment a competitor offers a Hifi experience on multiple platforms for a competitive price I’m jumping ship… or Deezer can just stop downgrading my stream and offer a consistant experience that reflects the high subscription price.Show lessSoperrepoS
Developer Response
Bonjour, nous sommes désolés d'apprendre que vous rencontrez des problèmes avec Deezer, nous vous invitons à nous contacter via notre support (https://support.deezer.com/hc/requests/new) afin que l'on puisse vous assister.