Not worth it
I signed up with a discounted membership for myself and my spouse. Since day one there were buggy issues with the app. Not only am I not able to access most of the apps features, but customer service has been nonexistent. I tried so many different ways to resolve the buggy issues with the app and to no avail. I sent a request three times over the last six months and not one agent has been able to resolve the issues my partner and I are experiencing with the app. Issues include: Live Workshops does not load any content, Daily Activity does not update, and Conversations cannot be seen by the other party. The only content we have been able to access was on-demand videos and instructional course content. The course content has nothing new or innovative. You can find this information practically free on the internet or thru other guided workshops that don’t cost as much as this yearly membership here. Overall, this has been a waste of time and money for my spouse and I. Agents have not been helpful.
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No way to preview the app/service without creating an account
Firstly, this is not a review about the apper service. There’s no way I can be as the developer doesn’t allow any kind of a preview without requiring potential users to create an account.
For those of us who are security/privacy, conscious, this approach simply doesn’t work.
Considering the level of information and content that users will be sharing, it’s interesting that developers won’t help potential new users to see if the service/app:
1 - give us the chance to evaluate the features and functions of the app to see if it will work for us, and
2 - see how our personal information is used through the interactions in the app BEFORE creating an account.
Sure, you can go to the site and read the privacy policies, but how many users will actually do that, or will even understand what it all means?
There are other relationship counseling apps and services that do offer a preview, this allowing users to understand the functionality and features, and get familiar with how our data is used in the app & service.
I’ll check those options before signing up blindly for a service that may not even be able to help.
For those of us who are security/privacy, conscious, this approach simply doesn’t work.
Considering the level of information and content that users will be sharing, it’s interesting that developers won’t help potential new users to see if the service/app:
1 - give us the chance to evaluate the features and functions of the app to see if it will work for us, and
2 - see how our personal information is used through the interactions in the app BEFORE creating an account.
Sure, you can go to the site and read the privacy policies, but how many users will actually do that, or will even understand what it all means?
There are other relationship counseling apps and services that do offer a preview, this allowing users to understand the functionality and features, and get familiar with how our data is used in the app & service.
I’ll check those options before signing up blindly for a service that may not even be able to help.
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Endless problems
I recently installed Lasting but am facing endless problems trying to use it. When I first opened the app, I got an error message saying the app couldn't connect to the server. I tried a while later, the app opened, and I tried to make an account, but the system said there's already an account with my email address. I don't know how that's possible, since I've never used Lasting before. I then tried making an account using a permutation of my email address, but got a 'processing' animation that went on forever, so I thought the app had crashed. I force-closed the app then opened it again, entered my login details, and got the same 'processing' animation that went on forever. I don't know if those login details were registered in the system, and there's no "forgot password" option in the app to check or change my password. I then tried accessing my account using the Lasting website, but the "My Account" page returns an error message ("We couldn't find the page you were looking for"). I give up.
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Good but not amazing
My partner and I have been doing this for about a month now. We have completed numerous sessions and had some good conversations come from them. However, it feels like it just ends there. Would be nice to at least get some feedback on our responses or some best practices to be able to further apply them to our growth. Having a professional read and dissect our responses and reply with some quick feedback/ constructive suggestions would be a real game changer.
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Amazing app! Cheaper then seeing a couples couple therapist
OMG! Amazing App! It only had been a couple of days. My marriage had improved enormously. This app has fantastic workshops, questions, and sessions that have helped strengthen my relationship with my wife. The unique part, in my opinion, is that every day they ask us to talk about something important. They also have reminders such as saying to your wife you love her. Or something that makes her smile. Those reminders helped me a lot to make sure my wife know I appreciated her. My wife and I see a couple therapist, and the app has helped us more in a couple of days than the real-life therapist. I recommend this app to any couple who really wants to build a stronger relationship.
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Saves old relationship profiles
Decided to take a step in the right direction to seek self help and try something different with relationship support and counseling with this app. Only problem is that when I linked my partner, it shows all the sessions he completed with his previous relationship. That relationship is a failed marriage. It’s great to know that he and his former spouse were brave and determined enough to seek help, only problem is the failed part. That relationship ended very badly and now has greatly affected his ability to have a healthy relationship with me. *reasons I’m seeking help at this time. Not this developers drama or issues, except that the glaring historical records that are stored and shared within the app now presents a lot of questions whether this counseling is effective and just put a whole discouraging aspect into my brave attempt to try something different and move in the right direction towards counseling thru relationship issues. I would suggest that previous history should not be displayed unless the user requests it to be.
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Very helpful 5/5
The main advantage to this style of counselling is the ability to see your partners response to deeply emotional questions. Having your thoughts and feelings out in the open can be very helpful when discussing relationship issues.
This app provides a great way to express yourself plus providing great insight for later reflection.
This app provides a great way to express yourself plus providing great insight for later reflection.
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Didn’t decide to keep but Customer Service was impeccable
The app itself was pretty cool, kind of difficult to navigate at first but I could see how it could be very useful. Boyfriend and I determined we needed an actual therapist to get better results so I attempted to cancel but had trouble. The subscription came out of my account so I reached out for cancellation and a refund. Taylor responded swiftly issuing a refund (no questions asked) and kindly wished me well!
Once on track, I plan to re-start a subscription…. But only because of Taylors customer service.
Once on track, I plan to re-start a subscription…. But only because of Taylors customer service.
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An Excellent Relationship Tool
This App, in combination with personal therapy, is finally enabling my spouse and I to make honest change in our marriage (for the better for once). I highly recommend this App.
A word of warning though:
If I started using this App 6 months ago; I’d say it was useless. This has nothing to do with the App though; I’ve only recently been able to start seeing past my own perceptions and recognizing what marriage is supposed to be about.
Check your Ego and Pride at the door, start using this App from a place of self honesty and humility (just be cool and take the information at face value). Do that and I have no doubt you will see value in this relationship tool as well.
A word of warning though:
If I started using this App 6 months ago; I’d say it was useless. This has nothing to do with the App though; I’ve only recently been able to start seeing past my own perceptions and recognizing what marriage is supposed to be about.
Check your Ego and Pride at the door, start using this App from a place of self honesty and humility (just be cool and take the information at face value). Do that and I have no doubt you will see value in this relationship tool as well.
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COMMUNICATION
Although, I am, only, in “Session 2” of “Communication,” It has been beneficial, collectively speaking.
My husband♥️I have been engaging in the “Lasting App” for 1 yr. We have been participating in other, choice, topics, i.e., Speaking, Listening, Listing things we would like to do, together, that is new, to us, or have not done in a while; Discussing the most pertinent things that hurt us, and how to get past the blame game, etc.
Overall, the “Lasting App” is “Amazing,” as it is easy to understand, and follow-through; and can be worked-on any time of day, or night🙌🏻❣️
And, we have such demanding schedules, so, working on the App, any time, day\night really helps👍🏻!
“Effective Communication” has, always, been our biggest problem. With the “Lasting App,” it has assisted us to be mindful, and purposeful, in communicating with intentional active listening, and understanding. It has, also, made us want to better understand ea other, on a deeper level, which helps reduce and\or eliminate “back\forth squabbling & finger-pointing.”
My husband♥️I have been engaging in the “Lasting App” for 1 yr. We have been participating in other, choice, topics, i.e., Speaking, Listening, Listing things we would like to do, together, that is new, to us, or have not done in a while; Discussing the most pertinent things that hurt us, and how to get past the blame game, etc.
Overall, the “Lasting App” is “Amazing,” as it is easy to understand, and follow-through; and can be worked-on any time of day, or night🙌🏻❣️
And, we have such demanding schedules, so, working on the App, any time, day\night really helps👍🏻!
“Effective Communication” has, always, been our biggest problem. With the “Lasting App,” it has assisted us to be mindful, and purposeful, in communicating with intentional active listening, and understanding. It has, also, made us want to better understand ea other, on a deeper level, which helps reduce and\or eliminate “back\forth squabbling & finger-pointing.”
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