Leave a Review GoToAssist Remote Support
Needs fixing
I made the mistake of spending $600 on GoToAssist before trying this app. The login screen works 50% of the time and then you have to type in your credentials each time like its 2002. Needs to be fixed!!!Matty2420
Not logmein , now LockYouOut
New update won't log you in at all!!!!!!!!!!! Roll back!!!!!!!!!!!!
Hire a new app engineer!!!!!!!!!!!!!!
Or outsource it to any overseas cheap but efficient engineer!!!!!!!!!!!!!!!!!!!!Bokajacb
You have ruined this app
Sign in so much harder now. Have to close the application to login now. Takes forever for the sign on screen. Please go back to before. I hate this and making me want to look for a new solution.oheenalu
Buggy on iPhone X
I have to restart the app every time I want to use. It seems to crash at the login screen.Billcd22
Landscape mode issues
Great app and service overall. However, landscape mode bars on the top and bottom are far too wide, they should take much less space on the screen.Sharkmaster81
High Hopes- MULTIPLE SESSION
I had high hopes for this app, but not being able to have multiple sessions open at the same time really hurts this app. I have the 12.9in iPad Pro this needs to be resolved ASAP!!Younkidaig
Getting worse
Just like the desktop app it gets less reliable with each update. The latest completely disabled my ability to remote from my phone.CompMstr
No Face ID log in...
I pay good money every month for my GoToAssist subscription. This new version of the app finally is full screen for the iPhone X but now I have to log in every time. Very disappointing.Wolfievtec
Great app!! But...
Please enable multi computer login in same time, like we have in the PC version.
Also File exchange on iOS would be very helpful.
In case the app will be in background for a few seconds the app will loose the remote connection, in the same time if we try to remote again to this computer it will be "In-Session" status this is very very annoying!!!
Thanks!Show lessMeirGreenrose
No new user option
When you first download the app the only option is to log in. If you are a new user you are out of luck. Seems like a design flaw not to expect new users to download the app.Five user
